Job Description

AVIS has been a trusted name in the rental car industry across the Greater Sydney region for decades. AVIS, a part of the 4K Automotive Group, is searching for an experienced Rental Sales Agent to join our experienced team on a Casual basis and assist us in providing exceptional customer service.

This role will operate predominantly at our Revesby location.

What You'll Do?

Your key responsibilities will include:

• Engaging with customers both face-to-face and over the phone to understand their needs and provide end-to-end rental solutions
• Clearly explaining rental agreements, insurance options, guidelines and procedures
• Using multiple computer systems to complete bookings, process payments, handle cash, balance tills and perform administrative tasks
• Conducting vehicle quality assurance inspections, including operational checks, reporting damage and coordinating vehicle detailing
• Working collaboratively with the team to achieve daily targets and business objectives
• Maintaining high operational and compliance standards in line with company policies and regulatory requirements

What we’re looking for?

• A positive, can-do attitude with a strong customer-first mindset
• Proven customer service experience with the ability to confidently resolve queries
• Confidence in offering and explaining suitable products and services to meet customer needs
• A genuine commitment to delivering a seamless, stress-free rental experience
• Strong communication skills with the ability to build rapport quickly
• A proactive problem solver, with strong attention to detail
• Tech savvy and can work effortlessly across multiple IT platforms and tasks simultaneously

Hours: Monday to Friday 7:30am – 5:00pm / Weekends 7:30am – 12:30pm

Why Join us?

• 4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:
• Exclusive staff discounts across multiple automotive brands.
• Reward and recognition programs - celebrating milestones, service awards, and birthdays.
• Staff referral bonuses and team perks
• Ongoing career development through internal training and manufacturer-accredited programs
• Paid Parental Leave
• Employee Assistance Program (EAP)

Discover more about 4K Automotive - explore our Careers Hub: https://www.4kgroup.com.au/careers-hub

Important information

• Only shortlisted applicants will be contacted.
• Applicants must reside in Australia and hold full working rights.

Ready to join our team? Apply today and start your rewarding career with 4K Automotive.

We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.