Job Description

Business Profile: At Pacific Mobile Structures we have a consistent track record in the commercial modular building industry. We sell and lease mobile office space and build innovative modular structures. With over 275 employees, we maintain a rental fleet of over 9,000 units spanning 4.8 million square feet and over 1,400 storage containers. We reinvest 15% of our revenues into maintaining our products. Additionally, over 86% of our customers order from us again, and over 60% of our business comes from referrals. We provide high-performing re-locatable classrooms, as well as quality modular structures for office buildings, medical clinics, government services, and workforce housing.

As a values-based company, we have built a unique culture that drives our performance in the marketplace. We put our values at the forefront of everything we do, from hiring to our strategic long-term planning process. We empower our employees to make decisions that honor our values. This, along with our size and financial strength, allows the company to lead our industry in crafting a rewarding employee experience. Ownership’s long-term vision and its many dedicated employees create a culture that cannot be duplicated.

Job Title:
Rental Project Coordinator
FLSA Status:
Non-Exempt
Department:
Operations
Reports To:
Regional RPC Supervisor
Location:
Menifee, CA

The Rental Project Coordinator (RPC) plays a critical role in ensuring accurate, timely, and efficient coordination of all rental activities for the branch. This position supports Sales, Operations, customers, vendors, and drivers by managing the full lifecycle of rental orders from quote support through on-rent, off-rent, and invoicing accuracy. The RPC ensures internal systems remain updated, customer communication is timely and professional, and deliveries and pickups are executed efficiently and accurately.

Benefits & Perks of being a Pacific Mobile Employee:
• 7.5 Paid Holidays plus 2 additional Floating Holidays
• Competitive Paid Time Off (PTO) Program
• Medical, Dental, and Vision coverage options
• 8 hours of Volunteer Time per year
• 401(K) Retirement Benefits with Company Match
• Exercise Subsidy Plan, equal to $25 per month
• Quarterly Wellness Incentives
• Safety and Values Recognition Programs
• Years of Service Recognition
• Employee Development & Training
• Drug-Free, Safety-Focused Environment

Pay rate: $26 - $29 an hour DOE

Essential Functions:
• Coordinate and schedule deliveries, pickups, relocations, and service-related transportation activities while maintaining communication with customers, drivers, vendors, Sales, and branch personnel.
• Generate and maintain accurate operational documentation, including delivery and move paperwork, Rental Orders (ROs), LUCI forms, change orders, vendor invoices, and customer records within company systems.
• Ensure accurate processing and tracking of on-rent/off-rent activity, returns, billing information, and workflow statuses, including Prep to Ship (P2S) requirements.
• Provide operational and administrative support to the Sales team by generating rental quotes, supporting customer inquiries, and coordinating rental activities throughout the project lifecycle.
• Serve as a primary point of contact for customers regarding scheduling, delivery expectations, rental updates, and operational support needs.
• Generate and manage purchase orders, review operational expenses and billing accuracy, and partner with Accounting to resolve invoice discrepancies, collections, and related financial issues.
• Participate in branch operational meetings, provide KPI and scheduling updates, and support branch leadership with forecasting, compliance, and cross-functional operational processes.
• Support overall branch operations by assisting with process improvements, workflow coordination, and additional operational or administrative projects as assigned.

Non-Essential Functions:
• Provide operational support during periods of high business volume or staffing shortages.
• Assist with process improvement initiatives and workflow standardization efforts.
• Support training and onboarding activities for new team members as needed.

Required Qualifications:
• Education: High school diploma or equivalent required.
• Experience: Minimum 2 years of experience in project coordination, dispatching or a related support role, preferably within construction, equipment rental or logistics.
• Certifications/Licenses: Valid driver’s license required.
• Skills: Demonstrate organizational, multitasking, customer service, and problem-solving skills with the ability to communicate professionally across departments and with customers while managing multiple priorities accurately and independently in a fast-paced environment.

Preferred Qualifications:
• Experience with modular construction projects.
• Experience with billing systems, purchase order processing, or operational reporting. • Familiarity with Microsoft D365

Working Conditions / Physical Requirements:
• Primarily office-based work environment with extended periods of sitting and computer use.
• May occasionally lift light office supplies or materials.
• Ability to work in a fast-paced operational environment with frequent interruptions and changing priorities.

Tools / Technology Used:
• Microsoft Office Suite (Word, Excel, Outlook)
• Microsoft D365 (Customer Engagement and Finance & Operations)
• Standard office equipment (e.g., phone, printer, scanner)

Supervisory Responsibilities:
No

EEO Statement:
Pacific Mobile Structures, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, disability, veteran status, or any other characteristics protected by applicable law.

Other Duties Disclaimer:
This job description may not contain a comprehensive listing of activities, duties, or responsibilities required. Duties may change at any time with or without notice.

Benefits:
Medical, Dental, Vision, 401(K), Charitable Donation Matching, Safety and Values Reward Programs, Community Involvement and Other Great Benefits of being a Pacific Mobile Employee.
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