Salary: Up to £36k basic + Bonus
This is an exciting opportunity to head up the Rental Team at our busy site in Penrith. We have a strong team here who support each other to reach their full potential
At our company, we're committed to providing a supportive and rewarding environment for our staff. We believe in looking after our team, ensuring everyone has the resources and time to deliver top-quality work without feeling rushed. Our approach is centred on quality, with no need for vehicles to come back, ensuring efficiency and high standards are maintained.
Your role as a Rental Manager is about supporting our customers to deliver on their business promises. Your aim is ensuring we get their vehicle back on the road safely and promptly. The Rental Manager is responsible for a team of staff including Customer Service Advisors, Delivery Agents and Yard Controller. We all have a part to play!
The successful candidate will have a proven track record of delivering results against budget and KPIs. Adept at giving coaching, guidance and support to their team to ensure an industry leading customer experience. Accountable for leading and motivating the team to ensure all daily rental and logistic operations are carried out effectively and in line with Company policy and procedures.
An excellent basic salary, but there is much more available at Northgate Vehicle Hire than that. Some of our most popular benefits include (but are not limited to) …
With over 60 branches nationwide, Northgate Vehicle Hire are the UK’s go-to provider of light commercial vehicle rental solutions, partnering with some of the country’s most well-known organisations. We have gained a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.
We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.
INDNVH
ZIGUP (formerly Redde Northgate plc) is a leading integrated mobility solutions provider, with a platform providing services across the vehicle lifecycle to help people and businesses keep moving, smarter. We offer mobility solutions to businesses, fleet operators, insurers, OEMs and other customers across a broad range of areas from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance. The mobility landscape is changing, becoming ever more connected and ZIGUP uses its knowledge and expertise to guide customers through the transformation, whether that is more digitally connected solutions or supporting the transition to lower carbon mobility through providing EVs, charging solutions and consultancy.
ZIGUP's core purpose is to keep its customers moving, smarter - through meeting their regular mobility needs or by servicing and supporting them when unforeseen events occur. With our considerable scale and reach, ZIGUP’s mission is to offer an imaginative, market-leading customer proposition and drive enhanced returns for shareholders by creating value through sustainable compounding growth. We'll achieve this through the delivery of our strategic framework, Enable, Deliver and Grow.
ZIGUP supports its customers through a network and diversified fleet of approx. 130,000 owned and leased vehicles, supporting over 700,000 managed vehicles, with over 175 branches across the UK, Ireland and Spain and a specialist team of over 7,500 employees. We are a trusted partner to many of the leading insurance and leasing companies, blue chip corporates and a broad range of businesses across a diverse range of sectors. Our strength comes not only from our breadth of our award-winning solutions, but from our extensive network reach, our wealth of experience and continual focus on delivering an exceptional customer experience. Further information about ZIGUP plc can be found on our website: www.zigup.com
