Job Description

Job Location: Tonkin Honda - Portland, OR 97229
Salary Range: $19.00 - $21.00 Hourly

Job Category: ServiceRon Tonkin Honda is a renowned dealership dedicated to delivering outstanding customer service and offering a diverse range of top-quality vehicles. We take pride in our commitment to customer satisfaction and our collaborative team environment. We are currently looking for a motivated and customer-focused Rental Agent to join our dynamic team.
As a Rental Agent at Ron Tonkin Honda, you will manage the rental process for our customers, ensuring they have a seamless and enjoyable experience. Your primary responsibilities will include handling rental agreements, ensuring vehicle availability, and providing exceptional customer service.
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Why Join the Tonkin Family of Dealerships?
- Family-Owned Culture with a People-First Approach – Be part of a respected organization that values relationships, integrity, and long-term success for both employees and customers.
- Opportunities to Grow and Advance – With multiple dealerships and departments, Tonkin offers clear career paths and the chance to build a long-term future in the automotive industry
- Collaborative, Team-Focused Environment – Work alongside supportive teammates and leadership that encourage development, communication, and shared success
- Competitive Compensation and Benefits – Enjoy strong earning potential along with benefits and incentives designed to reward your hard work and performance
- Reputation for Excellence and Stability – Join a well-established dealership group known for delivering quality service and maintaining a strong presence in the community
Rental Agent Job Responsibilities
- Greet customers warmly and assist them with their rental needs
- Explain rental terms and conditions clearly and concisely
- Process rental agreements and ensure all necessary paperwork is completed accurately
- Coordinate vehicle availability and ensure vehicles are clean and ready for rental
- Handle customer inquiries, address concerns, and resolve any issues promptly and professionally
- Maintain accurate records of rental transactions and customer information
- Inspect rental vehicles upon return for any damages and process returns efficiently
- Collaborate with other departments to ensure a smooth customer experience
- Stay up-to-date with company policies, rental procedures, and industry best practices
Schedule: M-F
Rental Agent Benefits and Compensation
In addition to competitive pay, our benefits are designed to support you and your family…
- Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
- Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
- A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
- 401(k) with Company Match
- Generous Paid Time Off that begins accruing from Day 1
- Exclusive employee pricing for you and your family on parts, service, and vehicles

QualificationsRental Agent

Qualifications
- High school diploma or equivalent
- Previous experience in customer service, sales, or rental services preferred
- Strong interpersonal and communication skills
- Detail-oriented with excellent organizational abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in basic computer skills, including Microsoft Office
- Valid driver’s license with a clean driving record
Corporate Hiring Requirements: Must be at least 18 years of age, have a valid driver's license, clean driving record, and be able to pass a criminal background check and drug screen.
If you have a passion for customer service and are eager to join a reputable company, we’d love to hear from you. Apply today!