Job Description

About the Position:

We are looking for someone who is outgoing and enjoys interacting with people, to work in our Chehalis location.

The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs. Customers are taken care of in person or over the phone. With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met. This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment. Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets.

Key Responsibilities:

• The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs.
• Customers are taken care of in person or over the phone.
• With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met.
• This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment.
• Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets.
• This person needs to professionally represent the company by continuing their industry education, attending required meetings, by coordinating with member companies, departments and fellow employees, through cleanliness and proper attire, and with articulate and effective communication.
• Promote and adhere to strict safety standards; Safety Always the Right Choice. Practice Company Values: Teamwork, Customer Focus, Commitment, Respect, Sense of Urgency, Integrity, and Safety.

Qualifications:

• Strong communications skills in person and over the phone.
• This position requires someone who can work in a fast-paced environment at times and be able to multitask.
• Demonstrate organizational skills and attention to detail.
• Strong PC skills are required with experience with Microsoft Office, DBS, construction equipment knowledge, and knowledge of general office equipment.
• High school diploma or equivalent necessary, BA/BS preferred.
• Valid state driver’s license

Employee Benefits:

We offer a competitive benefits package that includes an hourly wage from $30.50 to $34.45 per hour.

• Retirement: 401k w/ Company Match and Profit Sharing
• Paid Time Off: Paid Vacation, Holiday & Sick Leave
• Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
• Vision Insurance: VSP Vision Insurance
• Insurance: Company Paid Life, AD&D & Disability Insurance
• Guidance Resources: Employee Assistance Program
• Rewards: Quarterly Employee Recognition Cash Program
• Discounts: CAT Products, Rental/Sales Discounts
• Financial Access: Credit Union Membership is available
• Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
• Tenure: Seniority Bonus, starting at 5+ years
• Talent Referral Program: Employee Referral Bonus

To apply for this unique position, please go to our web site at: www.ncmachinery.com

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.