Job Description

About Hampshire Property Group (HPG)

Hampshire Property Group (HPG) is a leading tourism and lifestyle accommodation operator with over 20 years of experience in creating vibrant communities and holiday destinations. We operate thriving holiday parks and residential communities across Australia and New Zealand, welcoming both holidaymakers and long-term residents. Our properties offer a wide range of experiences, from relaxed coastal retreats to dynamic lifestyle communities.

At HPG, our values of respect, accountability, collaboration, innovation, and quality & customer focus guide everything we do and shape the way we support our residents, guests, and each other.

We’re seeking a proactive and highly organised Rental Assistant to support our Communities Business Unit. In this remote role, you’ll provide essential administrative and operational support to the Group Property Manager across a portfolio of residential communities.

You’ll play a key role in coordinating the end-to-end rental process, from new tenancy applications and lease preparation to compliance documentation and inspection scheduling. Working closely with Park Managers and Operations Managers, you’ll help ensure rental processes are consistent, compliant, and delivered with exceptional attention to detail.

If you enjoy working in a structured yet dynamic environment, thrive on organisation, and take pride in supporting smooth property operations, we’d love to hear from you.

Key Responsibilities

• Leasing & Tenancy Administration: Assist with advertising vacancies, processing applications, preparing lease documentation, coordinating signatures, and supporting bond lodgements and tenancy processing.
• Rental Coordination: Coordinate enquiries, assist with sourcing prospective tenants, and support occupancy strategies to help maximise rental income.
• Compliance & Documentation: Maintain accurate tenancy records, ensure required documentation is completed, and support compliance activities across multiple states.
• Inspection & Reporting Support: Assist in organising incoming and outgoing inspections, ensuring reports are completed and properly filed.
• Maintenance & Issue Coordination: Liaise with Park Managers regarding repairs and maintenance matters, escalating urgent issues where required.
• Market & Data Support: Compile local rental market data to support pricing reviews and market comparisons.
• Stakeholder Communication: Support communication between residents, Park Managers, Operations Managers, Legal, and the Group Property Manager regarding tenancy matters and documentation updates.

Minimum Requirements

Experience

Previous experience in property management, leasing administration, or a similar administrative role (multi-site experience highly regarded).

• Organisational Skills: Strong ability to manage multiple priorities across a portfolio of properties with high attention to detail.
• Communication Skills: Clear and professional written and verbal communication skills.
• Technical Proficiency: Comfortable using property management systems and Microsoft Office (experience with RMS or similar systems advantageous).
• Compliance Awareness: Understanding of tenancy processes and documentation requirements (multi-state knowledge desirable).
• Time Management: Ability to work independently in a remote environment while meeting deadlines.

Why You’ll Love Working with Us

• Values-Driven Organisation: Be part of a company built on respect, collaboration, accountability, innovation, and quality & customer focus.
• Supportive Team Culture: Work closely with experienced property professionals in a collaborative and supportive environment.
• Flexible Remote Role: Enjoy the autonomy of working remotely while contributing to a national portfolio.
• Employee Benefits: Access generous staff discounts across Hampshire Holiday Parks.
• Career Growth Opportunities: Opportunities to expand your skills and grow within a leading lifestyle and tourism operator.

If you’re ready to contribute to a growing organisation where your organisational skills and attention to detail truly make a difference, 'Apply now' to join Hampshire Property Group. We look forward to welcoming you to our team.

How to Apply

Please submit your resume and a cover letter outlining your experience in property or rental administration and why you’re interested in joining Hampshire Property Group

Note for Recruitment Agencies

We kindly request no unsolicited resumes from recruitment agencies. HPG will not be liable for fees related to unsolicited candidate submissions.