Job Description

We are working closely alongside a Local Authority in Bromsgrove to assist with the appointment of a Rent Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay £19.00 - £24.17 per hour

The Rent Officer will be responsible for managing rental income for a defined neighbourhood, ensuring effective rent collection, arrears recovery, and tenancy sustainment. The role plays a key part in maximising housing revenue streams, supporting vulnerable tenants, and reducing the risk of homelessness, while working in line with legislation, council policies, and performance standards.

Responsibilities

• Manage rent accounts for a portfolio of properties, maximising income collection and reducing arrears
• Monitor rent accounts and take early intervention action in line with pre-action protocols and rent collection policies
• Recover rent arrears and enforce tenancy conditions where necessary
• Provide advice on housing and welfare benefits, supporting tenants to maximise income and entitlements
• Prepare reports, court papers, and represent the Council at court for possession cases related to rent arrears
• Conduct tenant interviews and home visits to support rent recovery and tenancy sustainment

Qualification:

• Minimum Level 2 qualifications in subjects relevant to the role

Essentials

• Minimum 2 years experience in social housing or a relevant customer-facing role
• Strong knowledge of rent income collection and arrears recovery processes
• Experience preparing court documentation and attending court hearings

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires a Basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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