Job Description

If you are passionate about computer technology and eager to develop a career in technology sales, Quest is the place to be. Within Support Renewals, we are looking for an Inside Sales Territory Renewal Representative to work as part of a team based in Cork, Ireland.

Quest provides end-to-end solutions that enable more affordable and accessible technology around the world, empowering people everywhere to do more. You will be part of a collaborative team that believes in honest communication, shares creativity and welcomes different perspectives. There is a winning culture built on a platform of integrity and a spirit of innovation. We will also provide the mentoring, training and opportunities for you to fulfil your ambitions and potential.

Responsibilities

The primary responsibility of the Inside Sales Territory Renewal Representative is to maintain and grow revenue with our existing customers. This is inclusive of managing current renewals, upselling prepaid maintenance and reinstating lapsed customers. The Inside Sales Renewal Representative will create strong working relationships with the Quest Software sales team, and other internal teams, to ensure complete customer satisfaction.

• Achieve Sales Targets: Meet quarterly assigned sales quotas by effectively managing the full sales cycle and leveraging cross-functional resources.
• Forecast & CRM Management: Maintain accurate forecasts and activity records in CRM systems (Siebel & Salesforce) for the assigned region.
• Competitive & Growth Strategies: Defend against competitive pressures, uncover additional opportunities, and identify co-termination and reinstatement prospects.
• Customer & Internal Collaboration: Work closely with Quest Software Renewals Management, Technical Support, Business Units, and field sales to ensure customer success and provide timely feedback.
• Product & Industry Expertise: Build knowledge in specific technology areas (e.g., security, database, or systems management), stay updated on new solutions, and develop relationships with internal teams to better serve customers.

Qualifications

-Fluent in English and German

Preferences:

• Bachelor’s degree
• 2+ years of inside sales, renewal or account management experience (software related industry is preferred)
• Strong organization skills with an emphasis on territory management
• Excellent PC and internet skills with a strong understanding of Microsoft Office (specifically Outlook and Excel)
• Experience working in a fast-paced environment; must be a motivated self-starter with the ability to handle a high volume of e-mail communications and out bound calls
• SaaS sales and customer success experience

At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.

We’re not the company that makes big promises. We’re the company that fulfills them.

We’re Quest: Where Next Meets Now.

Why work with us!

• Life at Quest means collaborating with dedicated professionals with a passion for technology.
• When we see something that could be improved, we get to work inventing the solution.
• Our people demonstrate our winning culture through positive and meaningful relationship.
• We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
• Our team members’ health and wellness is our priority as well as rewarding them for their hard work.

Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Come join us. For more information, visit us on the web at http://www.quest.com/careers