Job Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

The Automotive Technical Trainer will successfully deliver a wide range of technical training to delegates in the dealer network. As part of the role, you will review delegate feedback and industry trends to ensure the quality of all training delivered.

As part of this role the Automotive Technical Trainer will:

• Deliver training courses & learning interventions covering all technical content.
• Undertake design work as and when required that is learner-focused and aligned to Industry Standards
• Utilise appropriate technology in the delivery of learning interventions, such as e-learning and webinars
• Manage a personal schedule to capture planned commitments, ensuring all activity is effectively captured, and tracked
• Complete all aspects of administration in relation to the role undertaken
• Ensure all evaluation documents and course administration is completed.
• Align all delivery to the brand’s culture and requirements
• Perform all aspects of the role to the standards set out within yearly objectives and KPI/SLA

Qualifications

• Strong motor vehicle technical experience ideally to Master Technician level.
• Experience of delivering face to face learning and development solutions to an industry leading standard
• Experience delivering a wide variety of technical training topics as specified in the job description
• Experience of designing and developing training material that deliver strong performance against a range of measures
• Strong facilitation, assessment, and evaluation skills
• Ability to translate learning interventions and content in a way that provides learners with the link to how application of learning will lead to performance improvement
• Ability to demonstrate an understanding of L&D theory and best practice and how it is practically applied in an L&D function
• An understanding of blended learning and its application
• Intermediate IT Skills – All Microsoft Office Packages

Additional Information

In joining MSX, you can enjoy:

• up to £45,000 per year
• 25 days annual leave per year
• Cash back health care scheme
• Life Assurance

Working pattern and location

• 40 hours per week
• Permanent
• Monday-Friday
• Hybrid working
• Ideal candidate location: Wolverhampton, UK

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimization & Compliance
• Learning Solutions
• Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.