Job Description

Essential Responsibilities and Duties

• Research and analyze updates in immigration policies and regulations.
• Draft and proofread legal documents, including cover letters, immigration forms, and client declarations.
• Prepare discovery responses, review objections, and collect documents from clients.
• Organize and prepare case materials for attorney review and hearings.
• Schedule and coordinate client meetings, both in person and by phone.
• Conduct document and factual research to support case development.
• File court documents and track case deadlines.
• Communicate with USCIS and deportation officers to follow up on case statuses and pending requests.
• Maintain accurate and up-to-date records in the internal case management system.

Required Qualifications

• 3+ years of experience as a paralegal, preferably in immigration law.
• Bachelor’s degree preferred; equivalent experience will be considered.
• Strong analytical, problem-solving, and interviewing skills.
• Close attention to detail and ability to manage confidential information.
• Excellent written and verbal communication skills.
• Proficiency in legal and case management software.
• Advanced knowledge of Microsoft Office Suite.
• Ability to work collaboratively with attorneys in a dynamic, high-volume environment.

Technical Requirements

• Computer: Intel i5 (8th Gen+) or AMD Ryzen 5 (3000+), or Mac M1+. Min. 8 GB RAM, 256 GB SSD.
• OS: Windows 11 or macOS.
• Monitors: Two screens required.
• Headset: USB wired or wireless.
• Internet: Wired connection, at least 20 Mbps.

Key Performance Indicators

Mail Outs: 40% Weight

• Definition: Mail-outs measure the number of mail-outs completed by the paralegals.
• Formula: Number of Mail Outs/Number of Mailout Target
• Target: Meet or exceed weekly/monthly goals
• Analysis: This KPI assesses the efficiency and effectiveness of paralegals in processing and completing mailouts.

Error Rate%: 10% Weight

• Definition: Error Rate% measures the percentage of errors or mistakes made by the paralegals in their work.
• Formula: (Number of Rejections / Total Number of Mailouts) * 100
• Target: <10%
• Analysis: This KPI evaluates the accuracy and quality of work performed by paralegals, aiming to minimize errors and improve overall performance.

QA: 10% Weight

• Definition: QA (Quality Assurance) measures the number of QA reviews conducted on the work of paralegals and the associated feedback provided.
• Formula: Number of QA Line items met/Overall Form
• Target: >88%
• Analysis: This KPI evaluates the quality of work produced by paralegals through the QA review process.

Task Aging Bucket: 40% Weight

• Definition: Task Aging Bucket measures the percentage of tasks assigned to paralegals that fall into specific aging categories (e.g., 10-30 days).
• Formula: (Number of Tasks in Specific Aging Bucket / Total Number of Tasks) * 100
• Target: >90% 1-30 Days+
• Analysis: This KPI tracks the aging of paralegal-assigned tasks and ensures timely completion and efficient task management.

Work Environment

• Full-Time Contractor
• Remote
• Collaborative, mission-driven culture with a fast-paced startup dynamic.

Salary and Benefits

• Salary Rate: DOE per hour; 40 hours per week.
• Benefits:
• Paid Time Off
• Mental Health Days
• Office Holidays

Application Process

You may apply to our career page: https://alonsoandalonsolaw.wd503.myworkdayjobs.com/Alonso

Physical Demands

This position primarily involves sedentary work, requiring the ability to sit for extended periods while using a computer, phone, and other office equipment. Must handle typing and data entry tasks efficiently.

Equal Opportunity Employment Statement

Alonso & Alonso attorneys at law is an equal opportunity employer and is committed to building a diverse and inclusive organization. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, or any other protected characteristic.

Non‑Attorney Role Disclosure & Limitations of Duties

This position is not an attorney role. The individual hired for this position is not licensed to practice law and may not provide legal advice or legal representation under any circumstances.

The employee must strictly adhere to the following limitations and escalate matters to a licensed attorney when appropriate.

Non‑Attorney Staff MAY:

• Provide administrative and clerical support.
• Communicate factual case status updates as directed by an attorney.
• Collect documents and information from clients.
• Assist in drafting forms and documents under attorney supervision.
• Relay attorney-approved information to clients.
• Schedule appointments and manage case files.
• Provide government filing instructions that are procedural in nature (e.g., where to mail documents, required supporting documents as directed by an attorney).

Non‑Attorney Staff MAY NOT:

Under no circumstances may non‑attorney staff:

• Provide legal advice or legal opinions.
• Interpret immigration laws, regulations, or policies for clients.
• Advise a client on which immigration benefit, strategy, or form to pursue.
• Advise whether a client qualifies for any immigration benefit.
• Assess eligibility, admissibility, or risk.
• Recommend legal strategies or outcomes.
• Advise on consequences of criminal history, prior immigration violations, or prior denials.
• Sign legal filings on behalf of the firm unless specifically authorized for ministerial purposes.
• Represent clients before USCIS, EOIR, DHS, DOL, or any court.
• Communicate legal analysis to clients.
• Negotiate with government agencies on legal matters.
• Answer legal questions, even if the staff member believes they know the answer.
• Translate or explain legal advice independently of an attorney.

Mandatory Escalation to Attorney

The employee must immediately escalate the matter to a licensed attorney if:

• A client asks any legal question.
• A client asks whether they “qualify” or “should apply.”
• A client asks about risks, timelines with legal implications, or likelihood of success.
• A case involves criminal history, prior removal, unlawful presence, fraud/misrepresentation, prior denials, or complex facts.
• A client requests interpretation of a Request for Evidence (RFE), Notice of Intent to Deny (NOID), or other government notice.
• A client expresses confusion about legal advice previously given.
• Any situation arises where the staff member is unsure whether the response would constitute legal advice.

When in doubt, escalate to an attorney.

Compliance Statement

• Unauthorized practice of law (UPL) is strictly prohibited. Violation of these limitations may result in disciplinary action, up to and including termination of employment.
• All non‑attorney staff are required to acknowledge in writing that they understand and agree to comply with these restrictions as a condition of employment.

Disclaimer

By applying to this position, you agree that our company utilizes a live monitoring system for work activities. This system is in place to ensure productivity, security, and compliance with company policies. Your application indicates your consent to be monitored during your working hours.