Remote Virtual Agent – Sales & Member Support
Hours: M-F Days
Wage: $16.00
Benefits available after 60 Days for full-time employees
About AnswerNet
AnswerNet is a leading provider of customer engagement and contact center solutions across the United States and Canada. With over 31 contact centers and 10,000+ satisfied clients, we handle more than 125 million interactions each year. Our services include telephone answering, appointment setting, customer support, sales, lead qualification, third-party verification, market research, and more.
We are hiring a results-driven Remote Virtual Agent to support sales and member onboarding efforts for a wellness-focused organization. This role involves managing inbound and outbound sales communications, responding to inquiries, and guiding prospective customers through the enrollment process. Success in this role requires professionalism, organization, and the ability to perform in a high-learning, fast-paced environment.
Job Duties / Responsibilities / Essential Functions:
• Manage inbound sales calls and outbound follow-up communications
• Provide general information regarding programs and services
• Guide prospective customers through the enrollment process
• Schedule appointments and next steps as required
• Accurately document sales activity and call outcomes
• Maintain and manage leads within company systems
• Operate effectively across multiple software platforms
Qualifications
• Previous sales, call center, or customer-facing experience preferred
• Ability to confidently discuss pricing and close sales
• Strong communication, negotiation, and relationship-building skills
• Highly organized and goal-oriented
• Ability to learn, retain, and apply detailed information
• Reliable internet connection and designated home workspace
• Authorized to work in the United States
Training
• Paid two-week training program (required)
• Ongoing coaching, performance monitoring, and feedback
If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights! As your call center partner, we realize we are an extension of your brand, a privilege we take very seriously. To protect your brand and deliver on our promise of exceptional customer service, you benefit from one of the most comprehensive agent training programs in the industry.
With 31 contact centers in the United States and Canada, you can take advantage of more than 50 different telephony-related services, including traditional inbound, outbound, and BPO work, as well as customized programs to meet your specific needs. With no program too big or too small, AnswerNet looks forward to adding you to our roster of more than 10,000 satisfied customers.
