CRC Group

Remote Senior Claims Specialist - National Claim Services

CRC Group  •  Florida (Remote)  •  2 hours ago
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Job Description

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

The Senior Claims Specialist manages the claims process for moderately complex commercial general liability construction defect cases, ensuring timely and fair resolution while adhering to company policies, regulatory requirements, and client service standards.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

KEY RESPONSIBILITIES:

  • Investigate, evaluate, and resolve moderately complex claims in accordance with company guidelines and applicable laws.
  • Review policy coverage and determine exposure based on contract terms and legal precedents.
  • Negotiate fair and timely settlements with claimants, attorneys, and third-party representatives.
  • Provide accurate and timely updates to internal systems and maintain complete documentation of claim files.
  • Collaborate with underwriting, legal, and finance teams to ensure alignment and risk mitigation.
  • Identify and escalate potential fraud or litigation risks as appropriate.
  • Deliver quality customer service by maintaining open communication and providing explanations of coverage decisions.

EDUCATION AND EXPERIENCE

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree in Insurance, Business Administration, or related field, or equivalent work experience.
  • 3–5 years of experience handling insurance claims within the property and casualty or specialty lines industry.
  • Experience interpreting policy language, coverage analysis, and managing claim negotiations.

CERTIFICATIONS / LICENSES / REGISTRATIONS

  • State adjuster license where required or ability to obtain within specified timeframe.
  • Industry designations such as AIC (Associate in Claims) or CPCU (Chartered Property Casualty Underwriter) preferred.

FUNCTIONAL SKILLS

  • Strong analytical and investigative skills to assess claim details and policy coverage.
  • Proficiency in claims management systems and Microsoft Office applications. Excellent negotiation and conflict resolution abilities.
  • Knowledge of state insurance regulations and legal compliance requirements.

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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CRC Group

About CRC Group

CRC Group is all about progress.

CRC Group is a leading, fully independent pure-play brokerage and underwriting specialty insurance distributor. Our teams offer highly personalized service fueled by efficient distribution, local relationships, and data-driven insights across the risk spectrum. Our mission is to give our people and businesses the scope, resources, and support they need to be their best.

The power to achieve more.

United by our shared core values and client-first approach, our specialty wholesale and underwriting insurance businesses work across all markets, serving a wide range of clients.

With an independent spirit fueling our people, the most advanced industry technology at their fingertips, and an unwavering commitment to doing things right, CRC Group is your secret weapon, ensuring nothing gets in the way of your success.

Our core values add real value.

Our ambition is to be the best specialty insurance distributor you'll ever work with. Doing that means focusing relentlessly on you and your clients. We've boiled our approach down to three values. They define our culture, guide our actions, and get results for you.

Placing you first.

We're all about your success. Whether you're a retail broker, a carrier partner, or one of our talented team who makes our business tick.

Always seeking better.

No matter how good our products and services are, we look for ways we can make them even better. We identify, invest in, and deliver them.

Doing it right.

There's no substitute for discipline in insurance, so we never risk the outcome for the sake of doing a deal. Doing it right is the only way we'll do it.

CRC Group divisions include: CRC Specialty, CRC Benefits, CRC Underwriting.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Charlotte, North Carolina
Year Founded
Unknown
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