Job Description

We are seeking a motivated and professional Remote Receptionist to manage virtual front-desk functions for our organisation. This fully remote role involves handling communications, coordinating schedules, and ensuring every caller and visitor receives a positive first impression.

Key Responsibilities

• Answer and direct incoming calls and emails in a courteous and professional manner
• Schedule and confirm appointments, meetings, and calls for the team
• Manage shared inboxes and route correspondence to the correct departments
• Greet and assist virtual visitors via video call platforms
• Maintain accurate contact lists, calendars, and administrative records
• Assist with general administrative tasks and data entry as required
• Ensure all communications reflect the professionalism of the brand

Qualifications and Experience

• 2+ years of experience in a receptionist or front-desk role (virtual or on-site)
• Friendly, professional telephone manner and strong communication skills
• Proficiency in Microsoft Office and Google Workspace
• Organised with the ability to multitask in a fast-paced environment
• Reliable home office setup with stable internet connection
• Presentable and professional for video calls when required
• Experience with scheduling tools such as Calendly or Google Calendar
• Matric certificate required; relevant diploma is advantageous

Salary: R25,000/month | 100% Remote