Job Description

HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.

Job Title: Remote Property Manager (100% Work From Home)

Location: Remote from Latin America Position Type: Full-time Salary $1,800 – $2,400 USD/month Schedule: Monday - Friday, 8:00 a.m. to 5:00 p.m. PT (On-call for emergencies on weekends with a 1-hour response time)

Our Client is a fast-growing, full-service residential property management company based in Southern California. Currently managing over 180 properties with plans to exceed 300 units in the near future, they specialize in delivering high-quality, stress-free management while maximizing returns for property owners. Our Client prides itself on speed, clear communication, and operational excellence, all supported by advanced technology and a results-driven team culture.

The Role

Our Client is seeking a highly organized and proactive Property Manager to oversee a diverse portfolio of residential properties. This critical role ensures smooth day-to-day operations, fosters strong landlord-tenant relationships, and maintains strict compliance with California laws. The successful candidate will coordinate leasing, maintenance, and rent collection while serving as the primary bridge between property owners and the internal operations team. This is a high-responsibility position requiring a professional who can handle multiple priorities with urgency and professionalism.

Key Responsibilities

Portfolio & Owner Management

• Manages a portfolio of residential rental properties from initial onboarding through ongoing management.
• Serves as the primary point of contact for property owners, providing regular performance updates and maintaining long-term professional relationships.
• Delivers weekly updates to owners regarding leasing activity, property performance, and market trends.

Tenant Relations & Leasing

• Communicates directly with tenants regarding rent, lease terms, and general inquiries.
• Oversees the leasing process in coordination with the leasing team, including participating in pricing strategy and monitoring listing performance.
• Manages lease renewals, rent increases, and tenant transitions while handling escalated issues with a solution-oriented approach.

Maintenance & Operations

• Coordinates and oversees maintenance requests, ensuring timely resolution and cost efficiency for the owner.
• Works closely with the maintenance team and vendors to troubleshoot repairs and approve work orders and invoices.
• Monitors rent collections, follows up on delinquencies, and assists with the issuance of legal notices when necessary.
• Maintains meticulous records in AppFolio, ensuring all interactions and documents are properly archived.

Required Qualifications

• Experience: Previous experience in residential property management is required (U.S. experience is strongly preferred).
• Technical Skills: Familiarity with property management software (AppFolio proficiency is a significant advantage) and general tech-savviness with CRM systems.
• Communication: Exceptional written and verbal English communication skills; comfortable handling difficult conversations with tenants or owners.
• Legal Knowledge: A strong understanding of residential operations; knowledge of California landlord-tenant laws is considered a major plus.
• Organization: Highly detail-oriented with the ability to work independently while collaborating effectively with a remote team.

Key Competencies

• Problem Solving: Strong critical thinking skills to resolve maintenance and tenant disputes efficiently.
• Accountability: Ability to manage a consistent workload and meet KPIs tied to portfolio performance.
• Responsiveness: Commitment to the weekend on-call requirement for emergency situations.

Benefits

• Growth: Opportunity for salary increases as the portfolio expands and long-term career growth within a scaling company.
• Bonuses: Performance-based bonuses tied to specific portfolio KPIs.
• Time Off: Paid Time Off (PTO) and observance of U.S. holidays.
• Stability: Stable, full-time remote position with clear SOPs and comprehensive training.

Application Disclaimer: Please Read Before Proceeding

To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.

Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English Submissions in any other language or missing a recording will be automatically disqualified

Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.

Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications Applying to roles you don’t qualify for will not improve your chances and may affect future applications.

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We appreciate your interest and look forward to reviewing your application!