HireLatam is a premier recruitment agency that places top Latin American talent in independent contractor roles in US companies. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.
Location: Remote from Latin America
Position Type: Full-time
Salary $1,200 – $1,500 USD/month (Based on experience)
Schedule: Monday – Friday, 9:00 AM – 5:00 PM US Eastern Time (EST)Customer Experience & Communications
Serves as the professional first point of contact, answering high-volume incoming phone calls and text streams courteously and efficiently.
Manages the centralized corporate email inbox, responding to service requests, client inquiries, and B2B contractor messages promptly.
Qualifies incoming leads, captures precise job data, and routes high-priority customer requests to the appropriate internal teams.
Nurtures professional relationships with homeowners, project managers, and commercial developers to ensure an exceptional brand experience.
Scheduling & Dispatch Logistics
Coordinates real-time scheduling for multiple field installation and assessment crews.
Optimizes service routes and updates digital corporate calendars to minimize downtime and maximize territory coverage.
Manages schedule updates, adjustments, and emergency changes, communicating shifts clearly to both clients and field technicians.
Ensures all relevant job information, project scopes, gate codes, and technician assignments are perfectly documented prior to crew arrival.
Bookkeeping & Accounts Receivable
Executes accurate daily bookkeeping workflows, entering transaction information and updating ledgers within QuickBooks Online.
Administers the invoicing pipeline, generating clear statements and tracking pending customer payments.
Audits accounts receivable logs, systematically executing professional follow-up protocols on outstanding or overdue invoices.
Organizes financial project folders, prepares basic transaction reports, and assists executive leadership with administrative tasks to optimize company development.
Experience: 2+ years of verified professional experience in an administrative support, office coordination, or executive assistant role.
Financial Software Fluency: Direct, hands-on administrative experience utilizing QuickBooks Online to manage invoicing, track payments, or log transactional records.
Accounting Foundation: Practical understanding of standard bookkeeping procedures, account reconciliation, and accounts receivable (AR) management.
Language Integration: Elite verbal and written English communication skills, characterized by professional phone etiquette and the confidence to converse with US-based B2B contractors and residential homeowners.
Organizational Mastery: Exceptional multitasking capabilities, an acute attention to detail, and a proven ability to manage complex scheduling structures independently.
Workplace Infrastructure: Ownership of a dedicated, completely quiet home office environment, a modern, high-performance computer setup, and a stable, high-speed internet connection capable of supporting cloud-based database operations.
Prior administrative, scheduling, or bookkeeping experience supporting a US residential trades platform (e.g., waterproofing, roofing, plumbing, excavation, or general construction).
Direct experience handling dispatch logistics for multi-crew field teams.
High familiarity navigating modern service-based CRM platforms and customer databases.
Stable Monthly Income: A predictable, competitive base salary range ($1,200 – $1,500 USD) tied directly to experience and software competency.
High-Impact Collaborative Culture: Join an expanding specialized service brand where your structural accuracy directly impacts field productivity and cash flow health.
100% Remote Autonomy: Establish a stable professional career path with structured daytime hours executed entirely from the comfort of a home office.
Application Disclaimer: Please Read Before Proceeding
To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.
Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English Submissions in any other language or missing a recording will be automatically disqualified
Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.
Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications Applying to roles you don’t qualify for will not improve your chances and may affect future applications.
Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication.
We appreciate your interest and look forward to reviewing your application!
HireLATAM connects U.S. businesses with top-tier remote talent from Latin America. We specialize in finding skilled professionals across various industries, including software development, customer service, digital marketing, and more. Our mission is to bridge the gap between high-quality Latin American talent and U.S. companies seeking cost-effective, dedicated, and culturally aligned team members.
Whether you're looking to scale your team or need specialized expertise, HireLATAM streamlines the hiring process, ensuring you find the right fit quickly and efficiently. We handle the recruitment, so you can focus on growing your business.
Explore how nearshoring with HireLATAM can enhance your team's productivity and give your business a competitive edge.
