At GC Realty & Development, great maintenance outcomes don't come from heroics - they come from systems, follow-through, and people who own the details
We're hiring a Remote Maintenance Workflow Controller to strengthen the backbone of our maintenance department. This role focuses on recurring services, workflow accuracy, vendor coordination, and documentation - ensuring our technicians, vendors, and internal teams can execute without friction.
This is not a reactive role. It's for someone who likes things organized, predictable, and done right the first time
As a Remote Maintenance Workflow Controller, you'll be responsible for the behind-the-scenes execution that keeps maintenance operations running smoothly across hundreds of properties. Work in a regular office schedule (8 AM - 4 PM CST) without worrying about a daily commute!
Schedule and manage recurring services such as landscaping, snow removal, clean & checks, common area cleaning, boiler on/off, and laundry coin pickups
Assign vendors by location and service scope to prevent delays or missed visits
Track service completion and flag issues early before they become escalations
Maintain clean, accurate records tied to recurring services and work orders
Manage the maintenance email inbox daily - routing, resolving, and closing loops
Support service-level tracking to ensure expectations are consistently met
Partner with dispatch and technicians to keep shop and van inventory records accurate
Ensure documentation is complete so downstream billing and reporting are not impacted
Audit after-hours vendor information to maintain reliable emergency coverage
Prefer structured work and clear processes
Take pride in accuracy and follow-through
Like preventing problems instead of reacting to them
Communicate clearly and proactively
Understand how small details impact large operations
Don't need reminders to finish what you start
At least 1 year coordinating vendors, contractors, or service providers
Strong organizational and time-management skills
Comfort working in operational systems and following documented workflows
Solid written and verbal English communication skills
Ability to manage multiple tasks without losing accuracy
Pay: Starting at $7 per hour
Work Arrangement: Fully remote
Requirements: Reliable internet and a distraction-free workspace
GC Realty & Development is Chicago's premier property management firm, managing single-family homes and small multifamily properties for over 20 years. We're known for being responsive, system-driven, and accountable - internally and externally.
If you're organized, dependable, and enjoy making operations run smoothly, we'd love to hear from you.
As Chicago’s Responsive Property Manager® for over 20 years, GC Realty & Development has been an industry leader, guided by our core values: RESPONSIVE, OWN IT, GET SH*T DONE, and BETTER RESULTS. Providing exceptional service is what we do every day.
We recently updated our core values to include "GET SH*T DONE" because, looking back, our most successful team members were the ones who embodied that mindset. Does that sound like you? Do you want to work with a team that makes it happen???
