PrimeSync

Remote IT Reporting Analyst

PrimeSync  •  Central Luzon, PH (Remote)  •  2 months ago
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Job Description

About the Job:

As an IT Reporting Analyst, you'll be at the heart of our data-driven culture, where every insight shapes the trajectory of success. Your expertise will not only drive informed decisions but also pave the way for transformative change across the organization.

Key Responsibilities:

  • Collaborate closely with business leaders to design and develop reports that fuel strategic decision-making.
  • Drive efficiency by implementing automated solutions for generating and delivering daily reports to both internal teams and external clients.
  • Proactively monitor IT processes to ensure the consistent and reliable delivery of vital reports.
  • Provide expert support for reporting and data-related issues, contributing to the identification of root causes and post-incident reviews.
  • Conduct thorough data audits to maintain accuracy, completeness, and compliance with company policies.
  • Support audit and review processes related to IT reporting, ensuring all necessary evidence is readily available.
  • Create and maintain comprehensive technical and user documentation to facilitate seamless operations.
  • Take on special projects as assigned, leveraging your skills to drive innovation and efficiency within the team.

Role Requirements:

  • Proficiency in Microsoft O365, including Power Automate.
  • Extensive experience with SQL is essential.
  • Mandatory expertise in SSRS and/or SAP Reports.
  • Ability to present data creatively and meaningfully to diverse audiences.
  • A keen learner with a thirst for expanding skills in software development and data presentation.
  • Strong multitasking abilities with a knack for setting and meeting priorities.
  • Exceptional problem-solving skills, coupled with outstanding communication and customer service abilities.


Additional Preferred Skills:

  • Experience in WFM reporting.


Benefits:

  • Competitive salary
  • 100% Remote work set-up.
  • Opportunities for professional development and career growth.

Ready to embark on a journey where your passion for data transforms into tangible impact? Apply now and be the catalyst for change in our data-driven revolution.

PrimeSync

About PrimeSync

Tired of missed calls and lost leads? At PrimeSync, we ensure that every call to your business is answered, day or night.

Our AI-powered virtual receptionists are your ultimate solution for 24/7 customer engagement. We help you qualify leads, book appointments, and provide exceptional customer service, all while reducing your operational costs.

Key Features:

- 24/7/365 Availability: Our AI agents work around the clock, so you don't have to.

- Instant Call Answering: Eliminate hold times and ensure every customer feels heard.

- Automated Lead Qualification: We ask the right questions to identify your most valuable prospects.

- Seamless Appointment Booking: Our AI syncs directly with your calendar to schedule meetings effortlessly.

- 5,000+ Integrations: We connect with your existing CRM and business tools for a streamlined workflow.

Ready to unlock unparalleled efficiency and supercharge your sales? Let's talk.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Columbus, Ohio
Year Founded
2023
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