Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.
Location: Remote
Time Zone: US Time Zones (EST–PST)
We are hiring a Remote E-commerce Support Agent to support customers across online sales channels while leveraging AI tools to improve efficiency and consistency. This role is ideal for someone comfortable handling high volumes of customer inquiries in a fast-paced e-commerce environment.
Respond to customer inquiries related to orders, returns, refunds, and shipping
Use AI tools to assist with response drafting and ticket categorization
Manage high-volume support queues across email and chat
Ensure accurate and empathetic customer communication
Update customer and order records within support and e-commerce systems
Identify recurring issues and flag trends to the broader team
Previous experience supporting customers in an e-commerce environment
Practical experience using AI tools to assist with written customer communication
Prior experience working remotely is mandatory, including fluency with remote collaboration tools such as Slack, Zoom, Google Workspace, Asana (or similar), and experience working with US or UK-based companies; applications without this experience will not be considered
Strong multitasking and prioritization skills
Comfort working with high ticket volumes and repetitive workflows
Experience with Shopify, WooCommerce, or similar platforms
Familiarity with customer support metrics such as CSAT and response times
Experience supporting omnichannel customer service operations
E-commerce Platforms: Shopify, WooCommerce, or similar
Support Tools: Gorgias, Zendesk, Intercom
AI Tools: ChatGPT, AI-powered support assistants
Collaboration: Slack, Zoom, Google Workspace
We connect top talent with vetted employers, competitive pay, and real growth opportunities.
Hiring in the US is broken.
Job boards are noisy. Recruiters are expensive. Hire Hangar is your solution to cutting costs by 80% while improving talent quality.
We connect high-growth companies with pre-vetted, top-tier international talent—fast. No endless resumes, no bad hires, just high-quality candidates ready to work.
✅ Global Talent, Local Impact – Access top professionals worldwide, from engineers to marketers.
✅ Speed – Get top candidates in days, not weeks.
✅ Quality – Every candidate is pre-vetted and matched to your exact needs.
✅ Cost-Effective – A fraction of the cost of traditional recruiters.
✅ Remote & Hybrid-Ready – Hire the best, no matter where they are.
Need elite talent without the hiring headaches? Hire Hangar delivers.
Skip the struggle. Start hiring better today. 🚀
