Job Description

Come join our amazing team and work remote from home!

The Default Claims Specialist is responsible for preparing, filing, and following up on all FHA, VA, USDA, PMI, and investor claims timely and accurately according to insurer/investor guidelines. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $19.50-$21.50/hr.

What you’ll do:

• Prepare and file all FHA, VA, PMI, and investor claims timely and accurately according to investor/insurer/CMS guidelines and requirements.
• Review, follow-up, and ensure the timely and accurate completion of all regular scheduled steps including outstanding/late steps in the foreclosure tracking templates pertaining to claims/post foreclosure sale activities on a daily basis.
• Maintain updates in Fiserv and input the completion date on the date the action occurs.
• Obtain approval and modify the scheduled date to a date in the future when a step in the process cannot be completed.
• Perform routine follow-up on a daily basis.
• Document all servicing, action taken, delays, follow-up, and phone conversations in the system notes.
• Keep Team Lead and Supervisor informed of all trends and problems including, but not limited to, claim denials/curtailments, FHA re-conveyance, FHA offsets, delays in getting properties in conveyance condition, and title problems resulting in title denial.
• Ensure all claim documents are imaged timely.
• Continue to learn new skills and expand job knowledge to better perform assigned duties.
• Moderate understanding of the foreclosure and claims process
• Ability to prioritize work in order to meet strict deadlines

What you’ll need:

• High School Diploma or equivalent work experience.

Our Company:

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com

What We Offer:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

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