Job Description

Primary Function:

The Dealer Relationship Officer is responsible for developing and maintaining strong, long-term relationships with auto and RV dealerships. This role involves regular sales calls and presentations to understand dealership needs and provide tailored solutions. The goal is to foster trust and collaboration, ensuring mutual growth and success

Duties and Responsibilities:

• Relationship Management:Cultivate and maintain strong relationships with auto and RV dealerships in the designated area.
• Issue Resolution:Address and resolve issues between dealerships and Idaho Central Credit Union promptly and professionally.
• Performance Reporting:Report on dealership performance and efforts to grow business with those dealers.
• Collaboration:Collaborate with the buy center to communicate specials and staffing changes at dealerships.
• Market Research:Research and develop new dealership partnerships.
• Team Support:Support other Business Development team members as needed.

Qualifications:

• Communication Skills:Excellent communication skills, including presentation and sales experience.
• Education:Bachelor's degree in marketing or a related field preferred.
• Professionalism:Professional appearance and knowledge of Credit Union services/products.
• Independence:Independent, self-directed worker.
• Industry Experience:Auto industry experience preferred.
• Confidentiality:Ability to maintain confidentiality of Credit Union and member records.

Performance Standards:

• Professionalism:Professional in appearance, attendance, and quality of work.
• Knowledge:Comprehensive knowledge of Credit Union functions, procedures, and policies.
• Compliance:Compliance with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.

Position-Specific Physical Requirements:

• Lifting:Ability to lift 70-80 pounds (items include money machines, coolers, tables, and other miscellaneous equipment).
• Travel:Extensive local travel; company vehicle provided.
• Insurance:Adequate auto insurance for driving while conducting company business.
• License:Valid driver's license.

General Physical Requirements:

• Manual Dexterity:Manual dexterity for tasks such as processing paperwork, filing, stapling, sorting, collating, typing, and counting cash.
• Sitting:Ability to sit for extended periods.
• Lifting:Ability to lift 20-40 pounds of supplies (e.g., copy paper, cash drawers, marketing materials).
• Repetitive Motion:Repetitive motion using wrists, hands, and fingers.
• Office Machines:Ability to reach keyboards and operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

Other Requirements:

• Membership Eligibility:Must be eligible for membership at Idaho Central Credit Union to obtain employment.
• Equal Opportunity:Idaho Central Credit Union is an Equal Opportunity Employer.

This role offers benefits, including:

• Competitive Pay
• Medical, Dental, & Vision Insurance
• Generous Paid Time Off
• Paid Holidays
• Matching 401K AND Pension
• Tuition Reimbursement
• Employee Assistance Program
• Employee Wellness Program
• Paid Group Life and Disability Insurance
• Awesome Culture
• And More