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Job Title: Remote Cash Application Specialist (100% Work From Home)
Location: Remote from Latin America
Position Type: Full-time
Salary$1,600 USD/month
Schedule: Monday - Friday, 8:00AM to 5:00PM on one of the major US time zones
Benefits: US holidays
Our Client:
Our client’s core solutions are focused on IT modernization, performance enhancing and cyber security offerings and related professional services bringing more than 20 years of experience and mission-critical expertise in security, networking, analytics, collaboration, and mobility.
They bring together a selective combination of talent, partners and products to drive ahead of the competition in technology and create success for business and government all in a turn-key solution. Their business IT solutions team consider ourselves a customer-centric, specialized integrator with an engineering first culture.
The Cash Application Specialist is responsible for accurate and timely processing of customer payments. This role involves reconciling customer accounts, researching and resolving payment discrepancies, and ensuring the integrity of financial records. The ideal candidate will possess exceptional attention to detail, strong analytical skills, and a methodical approach to problem-solving.
Responsibilities:
- Review and post customer payments and transactions related to Accounts Receivable.
- Document that payments were posted in the team’s bank reconciliation spreadsheet.
- Research issues that are holding up proper payment posting.
- We see myriad customer payment issues, such as customers overpaying, short paying, or double paying.
- We also have customers saying they’ve paid when our records reflect otherwise. In that case, customers will provide payment confirmation, which we use for further research.
- Compare Accounts Receivable by customer per VARCommerce (our sales order platform) vs Accounts Receivable by customer per QuickBooks (our accounting software). Resolve the discrepancies.
- Payments to our US entity are in USD and payments to our Canadian entity are in CAD.
Qualifications, Skills and Key Competencies:
- Excellent attention to detail.
- Slow and methodical at posting payments perfectly. Accuracy is key for preventing future issues. We’re looking for someone who will ask questions, rather than move forward when they aren’t 100% sure about how to post a payment properly.
- Patience with researching historical issues. (Once you start researching an issue, it’s important to finish before you move on to a new task. Otherwise, you will start over with your research when you revisit the issue later.)
- Excellent written skills at discussing detailed AR issues with customers.
- Ability to anticipate work needs and interact professionally with customers.
Application Disclaimer: Please Read Before Proceeding
To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.
Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English Submissions in any other language or missing a recording will be automatically disqualified
Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.
Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications Applying to roles you don’t qualify for will not improve your chances and may affect future applications.
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We appreciate your interest and look forward to reviewing your application!
