Job Description

Why You’ll Love Working Here:

If you're passionate about helping small businesses, thrive in a collaborative environment, and value candor, impact, and care, you'll feel at home at Bench. We offer a remote-first culture, career development opportunities, and a supportive team environment.

What You’ll Be Doing:

📌 Bookkeeping & Account Management

• Categorize transactions, reconcile accounts, and maintain accurate ledgers

• Identify discrepancies and make necessary account adjustments

• Conduct monthly reviews to ensure financial accuracy

📌 Client Support & Communication

• Serve as the primary contact for assigned clients

• Provide clear, empathetic guidance via chat, email, and phone

• Build meaningful relationships with small business owners

📌 Problem Solving & Ownership

• Proactively identify and resolve issues

• Take full ownership of client satisfaction and deliverables

• Collaborate across teams using tools like Bench App, Salesforce, and Slack

Qualifications

What You’ll Bring:

• 2+ years of U.S. bookkeeping or tax filing experience

• Strong communication skills and customer service mindset

• Proficiency in QuickBooks, Xero, or similar software

• Meticulous attention to detail and a proactive attitude

• Degree in Accounting, Finance, or related field (or equivalent experience)

Requirements:

• Must be based in the Philippines and able to work North American business hours (9 AM – 5 PM EST or PST)

• Must meet Bench’s minimum hardware and internet requirements to effectively run our tools and systems

What We Offer:

• Remote-first flexibility

• A collaborative, tech-savvy, and growth-oriented team

• Continuous learning and development opportunities

Additional Information

Work Environment:

• Remote
• All your information will be kept confidential according to EEO guidelines.