This is a remote position.

ELEHEAR
is a fast-growing innovator in the over-the-counter (OTC) hearing aid space, combining advanced AI-driven technology with a mission to make hearing care more accessible and affordable. With in-house R&D, manufacturing, and a collaborative team of engineers, audiologists, and support professionals, ELEHEAR is redefining how hearing care is delivered.

By removing traditional barriers to access,
ELEHEAR
empowers more individuals to benefit from high-quality hearing solutions—because when people feel heard, life sounds better.

Position Overview:

ELEHEAR is seeking a
licensed Audiologist
in
Texas
to join its fully remote care team. This role is ideal for someone who enjoys blending clinical expertise with technology to deliver a modern, customer-centered hearing care experience.

You will support patients remotely through hearing aid programming, education, and troubleshooting, while collaborating cross-functionally with customer support, product, and development teams.

What makes this role unique:

This is an opportunity to practice audiology in a fully remote setting while working at the forefront of the rapidly evolving OTC hearing aid space. You’ll play a direct role in expanding access to hearing care, while helping shape how technology and clinical support come together to improve patient outcomes at scale.

Key Responsibilities:

• 
  Provide remote patient support via phone, email, and SMS
• 
  Perform asynchronous hearing aid programming and adjustments
• 
  Educate patients on hearing aid use, care, and maintenance
• 
  Troubleshoot device performance and connectivity issues
• 
  Assist patients with Bluetooth pairing and use of the ELEHEAR mobile app
• 
  Maintain accurate and detailed documentation of all patient interactions
• 
  Collaborate with customer service, marketing, and product teams to improve user experience and product performance
• 
  Deliver a high-quality, patient-centered experience across a wide range of technical comfort levels and age groups

Requirements:

• 
  Doctor of Audiology (Au.D.) or equivalent
• 
  Active Audiologist license in
  Texas
  (required)
• 
  Minimum
  1 year
  of hearing aid fitting experience
• 
  Preferred: Experience with remote/tele-audiology services
• 
  Preferred: Familiarity with platforms such as Aircall, Zendesk, WhatsApp, Calendly, or Google Drive
• 
  Preferred: Comfortable participating in occasional media opportunities or contributing to educational/marketing content (e.g., as a clinical spokesperson)

Benefits:

• 
  Full-time schedule, Monday–Friday (standard business hours)
• 
  Medical, dental, and vision insurance
• 
  Retirement plan
• 
  Paid time off and holidays
• 
  Fully remote work environment
• 
  Opportunity to work at the forefront of OTC hearing care innovation