Job Description

Administrative Assistant — Fully Remote

About RightWay ABA

RightWay ABA is a woman-owned, BCBA-led behavioral health company providing evidence-based Applied Behavior Analysis (ABA) services to children with autism spectrum disorder and related diagnoses, ages 2-18. We specialize in comprehensive center-based and in-home therapy models designed to support meaningful skill development and family empowerment.

Position Overview

We are seeking a detail-oriented and compassionate Administrative Assistant to join our growing team. This fully remote position plays a vital role in supporting our clinical and operational infrastructure, ensuring seamless communication and accurate documentation across all company platforms.

Compensation & Benefits

• Salary: $45,000–$55,000 (commensurate with experience)
• Unlimited PTO with flexible time-off policies (subject to billable requirements)
• Company-sponsored 401(k) retirement plan
• Comprehensive health benefits: medical, dental, and vision insurance with employer contribution

Key Responsibilities

• Manage employee onboarding and offboarding processes, including documentation and system access
• Answer and appropriately direct incoming inquiries to relevant staff members
• Provide accurate, professional information about RightWay ABA services to callers
• Maintain comprehensive and confidential employee records, including payroll documentation and HR documentation
• Facilitate benefits enrollment and education for full-time employees
• Audit and maintain current, accurate information across all company platforms and databases
• Identify and escalate data discrepancies or outdated information for timely correction
• Leverage AI and automation tools to optimize administrative workflows and efficiency
• Assist with client onboarding, boarding, scheduling and other client related administrative tasks

Required Qualifications

• Demonstrated customer service experience
• Excellent written and verbal communication skills
• Strong organizational abilities with capacity to manage multiple priorities
• Calm, empathic interpersonal approach with diverse stakeholders
• Attention to detail and commitment to accuracy

Preferred Qualifications

• Clinical ABA experience or familiarity with autism spectrum disorder
• Experience working within healthcare or behavioral health settings

INDRBT