Job Description

Remittance Cashier- On-site only Stickton/Lathrop
Hours: 12 PM- 8:30 PM PST, various days of the week M-Sun
Salary:$17.50
Benefits available after 60 Days for Full-Time Employees

About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.

OF POSITION
The Remittance Cashier is responsible for processing and packaging daily remittance payments for client utilities. This role involves handling mail payments, scanning checks and stubs, processing deposits, and ensuring accuracy in transactions. The Remittance Cashier utilizes automated mail-opening and payment-processing equipment and maintains compliance with customer specifications and company procedures.

Job Duties / Responsibilities / Essential Functions:
• Receive, sort, and open remittance payment envelopes manually or via automated equipment.
• Scan checks and stubs into RemitPlus software and validate data entries.
• Process deposits and prepare general ledger cash entries.
• Examine payment documents for accuracy, verifying payee, signature, and payment amounts.
• Identify and separate non-processable items and notify customers as needed.
• Generate and distribute reports detailing payment information per client specifications.
• Initiate start-of-day and end-of-day procedures, ensuring proper system operations.
• Balance and validate checks to remittance advice received from customers and external sources.
• Enter payment information into billing software and ensure reconciliation of transactions.
• Utilize high-speed imaging equipment to scan and process documents.
• Perform daily, weekly, and monthly data entry for statistical and billing analysis.
• Maintain compliance with company policies, security protocols, and accuracy standards.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES
• Knowledge of remittance operations, mail-processing equipment, and payment-processing software.
• Experience using high-speed openers, Opex scanners, inserters, and postage machines.
• Intermediate proficiency in Microsoft Excel (VLOOKUP, pivot tables, SUMIF, COUNTIF).
• Strong analytical and problem-solving skills.
• Detail-oriented with strong organizational abilities.
• Ability to perform data entry with a high degree of accuracy.
• Valid driver's license for mail collection duties, if required.
• Prior experience in remittance processing or cash handling preferred.

Work Environment & Physical Requirements:
• Work is performed in an office setting.
• Requires repetitive movements and standing for extended periods.
• Frequent use of computers, scanners, and other payment-processing equipment.
• Interaction with customers and team members to resolve payment issues.
• May require lifting and handling mail and payment-processing materials.

Information Security Responsibilities:
• Adhere to data protection policies and security protocols.
• Report vulnerabilities or breaches in data confidentiality, integrity, or availability.
• Ensure secure handling of payment data and client information.
• Maintain compliance with company security guidelines.