PGC Digital (India): CMMI Level 3 Company

Remedy Admin Expert

PGC Digital (India): CMMI Level 3 Company  •  Bengaluru, IN (Onsite)  •  2 months ago
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Job Description

  • Manage the design, implementation, maintenance, and continuous improvement of the BMC remedy, ensure the remedy availability, continuous operational support, and any required development and customization to satisfy business requirements. ​
  • Remedy Architecture & Design: Lead review of Remedy design and implementation, identifying gaps in current practices, and oversee mitigation activities. ​
  • Development & Customization: Lead development of Remedy applications, workflows, forms, and integrations to meet specific business needs.​
  • Administration & Maintenance: Manage Remedy environment, ensuring availability, performance, and security, applying patches and upgrades.​
  • Reporting & Analytics: Develop reports and dashboards, analyses Remedy data for insights, and supports data-driven decision-making.​
  • Team Leadership: Leads and mentors a team of Remedy developers, administrators, and analysts, fostering collaboration and high performance.​
  • Perform other responsibilities as required by higher levels of supervision​

Qualification:

  • Bachelors Degree in Information Technology ,Telecommunications or equivalent from an accredited university​

Work Experience:

  • 6-8 years of experience in Remedy with at least Three (3) years in a supervisory role for lead level​
  • A minimum of Four (4) years of experience in Remedy a related field for Specialist level​
PGC Digital (India): CMMI Level 3 Company

About PGC Digital (India): CMMI Level 3 Company

At PGC Digital, we empower enterprises to reimagine business transformation with cutting-edge digital solutions, global delivery expertise, and a people-first culture. As a trusted partner to SAP, Microsoft, Salesforce, and ServiceNow, we bring innovation, agility, and industry know-how to deliver measurable outcomes at scale.

What we deliver

On-Demand IT Staff Augmentation – same-day IT scaling & end-to-end enterprise software support

AI + Human Expertise in Talent Acquisition – blending precision with personalization

Greenfield, Migration & AMC Projects – accelerating digital journeys from strategy to execution

Enterprise Digital Transformation & Support – secure, scalable, and future-ready

Why customers trust us

We follow proven frameworks and global standards, reinforced by CMMI Level 3, ISO 9001, and ISO 27001 certifications—a testament to our focus on quality, process excellence, and information security.

Why employees choose us

We foster a culture of growth, inclusivity, and recognition.

Our achievements include:

Great Place to Work-Certified™

India’s Best Workplaces for Women 2024

Ranked among the Best Places to Work

Why investors believe in us

We are on a clear growth trajectory with a milestone to become a public limited company by 28th August 2026. Our IPO roadmap reflects our commitment to scaling globally, strengthening governance, and creating long-term stakeholder value.

Global presence

India – Offshore delivery excellence

Canada – Nearshore innovation hub

USA – Onsite client engagement

APAC HQ in Singapore – Driving regional growth

Future footprints (2025) – Expanding in Vietnam and India to strengthen procurement & delivery

We are more than a digital partner—we are an extension of our customers’ teams, committed to creating lasting value

📩 Connect with Us!

India : 9900085366 | UK : +44-744-710-4934 | USA : +1-831-401-4811

#PGCDigital #ITConsulting #DigitalTransformation #SAP #Microsoft #Salesforce #AWS #CloudComputing #Automation

Industry
IT & Software
Company Size
201-500 employees
Headquarters
7 temasek Boulevard Hex12-07 Suntec Tower One, SG
Year Founded
2016
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