Job Description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.

We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles.
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement
  

We’re Looking For:

A Remarketing Coordinator with experience in executing core workflows, managing operational timelines, and ensuring system data accuracy. You will be part of a LaneLink Operations team responsible for supporting the vehicle transport and auction lifecycle. You will be involved in monitoring system queues, validating milestone completion, and coordinating with clients and vendors. In this role, you will have the opportunity to use your experience in strong organizational skills, detail-oriented process work, and clear communication. The ideal candidate will have 1–2 years of experience in operations, logistics, recovery, collections, auction operations, or customer service.

You Are:

• Detail-orientedYou are responsible for ensuring data accuracy across internal systems and partner platforms, managing repetitive process work with high precision.

• Accountable/ResponsiveYou will demonstrate responsiveness and urgency in issue resolution, proactively identifying and troubleshooting delays or breakdowns in the remarketing process.

You Will:

• Monitor and process assigned system queues in alignment with Service Level Agreements (SLAs).

• Review and validate milestone completion (e.g., pickup scheduling, condition reporting, title flow, auction readiness).

• Serve as the primary point of contact for operational status inquiries.

• Identify delays or breakdowns in the remarketing process

• Troubleshoot routine operational issues

• Escalate complex or high-impact issues to senior team members

• Follow through to confirm issue resolution

• Maintain documentation standards for audit and compliance purposes.

Must Have’s:

• High School Diploma or equivalent is required.

• Proficiency in Google Workspace (Docs, Sheets, Gmail) or comparable tools.

• Strong organizational and time management skills.

• Detail-oriented with ability to manage repetitive process work accurately.

• Clear written and verbal communication skills.

Nice to Have’s:

• Associate or Bachelor’s degree.

• 1–2 years of experience in operations, logistics, recovery, collections, auction operations, or customer service.

• Experience working in process-driven, metric-based environments.

Sound like a match? Apply Now - We can't wait to hear from you!

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Hourly: $20.00 - $23.00