Job Description

Relocation Team Leader

Caring Transitions of Westford & Marlborough helps seniors and their families navigate life’s changes with compassion and expertise. We offer a comprehensive selection of services tailored to meet the unique transition needs of each client. This covers downsizing, relocation, and estate liquidation services, including online auctions through our CTBids platform.

We are seeking a results-driven and operations-focused Relocation Team Leader to oversee and execute assigned relocation and cleanout projects from start to finish. This individual will lead and motivate the team, uphold quality and operational standards, and drive performance to achieve established revenue and business objectives.

Job Description

Lead and coordinate relocation, downsizing, and cleanout projects, ensuring work is completed efficiently, professionally, and to the satisfaction of clients. This hands-on management role is responsible for directing the on-site team, coordinating daily activities, supporting clients through the transition process, and maintaining company quality standards.

Work Location

This is a physically active field position - not a remote position. Candidates must reside within or in close proximity to the company’s designated service area and be able to travel locally as required.

Benefits

• Part-time/flexible schedule
• $25-$35/hour based on experience + performance incentives
• Opportunity to make a meaningful difference in the lives of seniors and their families
• Be part of a supportive and encouraging professional team
• Feel connected with other people who value your work
• Enjoy a flexible schedule with local travel so you can balance your life and support your health and wellbeing

Responsibilities

• Direct and support team members, assign daily tasks, communicate expectations, and maintain productivity and accountability on job sites.
• Coordinate daily relocation and cleanout activities, including sorting, packing, moving, unpacking, and resettlement.
• Guide client through decisions regarding items to keep, donate, sell, or discard, ensuring belongings are handled professionally.
• Coordinate with moving companies and vendors, oversee furniture placement and home setup, and ensure essential items are ready for Day One Living.
• Ensure all work meets company standards and procedures, with proper attention to organization, care, accuracy, and client expectations.
• Address day-to-day challenges, adjust workflows as needed, and communicate significant issues to management.

Qualifications and Skills

• Previous professional experience in moving, organizing, downsizing, or relocating services required.
• Previous team leadership or supervisory experience required.
• Understand and value our franchise system and committed to following our established SOPs and processes.
• Ability to perform hands-on activities, including lifting, sorting and moving in a variety of environments.
• Ability to stand and remain active for extended periods, navigate stairs with ease, and lift or move items weighing up to 30 lbs.
• Willingness and ability to work in various conditions, including cluttered, dusty, or dirty environments, as well as fluctuating weather conditions.
• Available weekdays and occasional Saturdays - comfortable with a part-time, fluid schedule as hours may vary weekly.
• Smartphone required to utilize project management, scheduling, and time-keeping applications

Service Area

Marlborough, Framingham, Westford, Stow, Maynard, Hudson, Bolton, Acton, Boxborough, Berlin, Littleton, Harvard, Ayer