Job Description

Relocation Specialist – Corporate Listings/Inventory CB Realty Leads

Schedule: Monday–Friday within 8:00 a.m.–8:00 p.m. Candidates will work an 8‑hour shift plus a 1‑hour unpaid lunch.

Location Remote

Our process includes a HireVue assessment for all applicants for this requisition. Our recruiting team reviews each submission, and selected candidates will have the chance to meet with a member of the team.

The Corporate Relocation Listings Specialist on the CB Realty Leads operations team acts as a liaison between a designated team of real estate agents and various clients/partners who entrust us with their referral business. This role is managing and delivering effective communication to all parties throughout the life of the referral; and is critical in converting leads and ensuring the highest level of service is delivered to our clients and partners.

Key Responsibilities include, but are not limited to:

• Transaction management:
  • Referral Management: Receive and review incoming referrals to understand all instructions and client needs to ensure a successful referral match.
  • Agent Assignment: Assign the most qualified agent to assist customers in successfully completing their real estate transactions.
  • Data Entry: Complete any necessary entry related to the referral.
  • Referral Agreement: Release referral agreements to agents for acceptance and confirm acceptance with clients.
  • Accuracy and Timeliness: Ensures agent reporting is fully inclusive and submitted on client directed forms in accordance with SLAs.
  • Facilitation of property management: Includes coordination of utility and property maintenance transfer, billing and reimbursement on applicable properties in conjunction with the Accounting group.
  • Communication: Maintain regular communication with agents to obtain initial and critical milestone updates, sharing appropriate feedback with the referral source.
  • Monitoring/Follow up: Monitor all communications from agents and clients, manage information accordingly, and follow up on open or overdue items.
  • Issue Resolution: Address any signs of concern by reaching out to resolve issues or take corrective action.
  • Contract Management: Obtain, review, and share contract information with referral source.
  • Closing Coordination: Ensure all closing-related information is shared with all parties.
• Data Integrity: Maintain data integrity in all systems.
• Reporting: Run reports to ensure timely updates are received and delivered to all parties.

Requirements:

• High School Diploma or equivalent.
• Two or more years of experience in a customer-centric business environment with administrative responsibilities.
• One or more years of experience in the relocation or real estate industry (preferred).
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent data entry skills with strong attention to detail.
• Ability to work well under pressure with excellent organizational skills.
• Strong interpersonal skills to interact successfully with internal and external customers at all levels.
• Flexibility to work shifts accommodating clients in various time zones and weekends as required.
• Professional verbal and written communication skills.
• Creative problem-solving abilities.

Our Brokerage Group is one of the nation's largest owners and operators of residential real estate brokerages, with offices in more than 50 of the 100 largest metropolitan areas in the United States. Our approximately 675 owned and operated brokerage offices and approximately 56,000 independent sales agents come from our leading brands including Coldwell Banker®, Sotheby's International Realty®, and The Corcoran Group®, as well as our robust commercial real estate operation within Coldwell Banker Commercial®.

Anywhere Real Estate Inc.  (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate  Better Homes and Gardens® Real Estate,  Century 21®,  Coldwell Banker®,  Coldwell Banker Commercial®,  Corcoran®,  ERA®, and  Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

• Great Place to Work
• Forbes World's Best Employers
• Newsweek World's Most Trustworthy Companies
• Ethisphere World's Most Ethical Companies