Job Description

Relief Staffing Specialist

Department: Recruiting

Employment Type: Full Time

Location: Recruiting - Relief Staffing

Reporting To: Brittany Manzella Parker

Are you skilled at connecting talented veterinarians with opportunities that align with their schedules and professional goals? If so, we have an exciting opportunity for you. As a Relief Staffing Specialist, you will play a key role in supporting hospital operations by building and maintaining a strong pipeline of relief veterinarians for our growing network of UrgentVet and General Practice hospitals nationwide.
The Relief Staffing Specialist is responsible for identifying, engaging, and onboarding relief veterinarians while ensuring a seamless experience from initial outreach through their first scheduled shifts. This role partners closely with Recruiting, Scheduling Operations Specialists, Practice Managers, and Regional Leadership to ensure hospitals have access to qualified relief veterinarians and that new hires are successfully integrated into our scheduling platform, Vetcher.
In this role, you will manage the full-cycle onboarding process for relief veterinarians, including compliance. You will also assist relief veterinarians with onboarding logistics such as scheduling platform setup and coordination with internal teams to ensure readiness for their first relief shift.

This is a remote position reporting to the Director of Relief Staffing Strong time management skills and the ability to collaborate effectively with cross-functional teams in a remote environment are critical to success.

Compensation for this role includes a base salary plus quarterly performance-based bonuses

Key Responsibilities

• Identify and source relief veterinarian talent through resume databases, professional directories, practice websites, social media platforms, and targeted strategies.
• Generate and maintain a pipeline of relief veterinarians through targeted email campaigns to passive candidates and prior applicants.
• Conduct phone screens with prospective candidates to assess rate expectations, travel radius, and scheduling availability.
• Manage full-cycle onboarding for relief veterinarians, including credential verification, scheduling platform setup, and coordination with internal teams to ensure readiness for their first shift.
• Assist relief veterinarians with onboarding logistics by coordinating with Accounts Payable and HR to ensure smooth setup of I-9, Paycom, direct deposit and resolution of invoice-related questions.
• Collaborate with Scheduling Operations Specialists to onboard newly hired relief veterinarians and integrate them into both General Practice and UrgentVet hospital schedules using the Vetcher scheduling platform.
• Facilitate introductions and coordination between Relief DVMs and Practice Managers, Regional Medical Directors, and Regional Directors as needed to support scheduling and hospital coverage.
• Conduct targeted re-engagement outreach to relief veterinarians who have not yet completed their first shift, providing support and guidance to help them become active on the schedule.
• Maintain and update the candidate database and CRM (Pinpoint) to ensure accurate records, engagement tracking, and pipeline management.
• Provide market intelligence on relief veterinarian trends and competitive insights to the Recruiting Team.
• Partner with the Recruiting Team to continuously improve sourcing strategies, workflow efficiency, quality of work, and candidate conversion rates.
• Represent American Veterinary Group and UrgentVet at local and national veterinary conferences to promote relief opportunities and build relationships with veterinary professionals.

Skills, Knowledge and Expertise

• Bachelor’s Degree preferred.
• Minimum of 2 years of experience in recruiting/staffing preferred.
• Prior experience sourcing healthcare professionals (physicians, nurses) preferred. Veterinary experience is a plus!
• Prior experience using an Applicant Tracking System (ATS). Experience with Pinpoint a plus!
• Experience maintaining a high volume of sensitive information and building scalable structure around data.
• Experience working independently with little direction; able to work in ambiguous environments and comfortable with the unknown.
• Strong communication skills (especially written) with a focus on proper grammar and spelling.
• Ability to think ‘outside of the box’ and create staffing plans for hospitals within region.
• Ability to handle rejection in a highly competitive labor market.
• Ability to pivot focus and priorities based upon the ever-changing needs of our veterinary practices.
• Ability to travel on a limited basis (up to 25%).

Benefits

• Base salary with quarterly bonuses
• Comprehensive healthcare: health, dental, & vision insurance
• Paid time off
• 401k plan options
• Generous veterinary care discounts