Job Description

About Us

Established in 2006, Hampshire Property Group is a family-owned business operating residential land lease communities, holiday parks, and mixed-use communities across Australia and New Zealand.

At the heart of our business is a simple goal: to create memorable lifestyle experiences—whether that’s through community living, holidays, or outdoor adventures that inspire people to explore their own backyard.

We’re a values-driven organisation where respect, accountability, collaboration, innovation, and customer focus shape everything we do. Just as importantly, we’re committed to supporting our people to grow, develop, and succeed.

About the Role

As Relief Park Managers, you’ll play a critical role in supporting our holiday parks by stepping in where needed and providing confident, hands-on leadership.

Reporting to the Area Manager, you’ll take ownership of day-to-day operations—ensuring each park continues to run smoothly, safely, and in line with Hampshire Holidays’ high standards, with minimal disruption.

This is a dynamic role suited to someone who thrives in new environments, enjoys variety, and can quickly build rapport with teams and guests alike.

Key Responsibilities

Park Operations

• Oversee daily park operations including reception, housekeeping, and grounds & maintenance
• Provide hands on assistance as required
• Manage operational costs in line with budgets

Guest Experience

• Deliver exceptional, consistent customer service
• Respond promptly and professionally to guest enquiries, feedback, and concerns

Team Leadership

• Lead, support, and motivate park teams
• Manage rosters and allocate daily tasks
• Ensure staff are trained, supported, and aligned to expectations
• Foster a positive, safe, and collaborative team culture

Maintenance & Safety

• Ensure high standards of cleanliness, presentation, and safety across the park
• Coordinate maintenance and repairs as needed
• Uphold all health, safety, and emergency procedures

Administration & Reporting

• Maintain accurate records including rosters and operational reporting

Community Engagement

• Build and maintain positive relationships with local communities and stakeholders

About You

You’re a hands-on leader who can step into a new environment and quickly make an impact. You’re adaptable, practical, and take pride in delivering great experiences for both guests and teams.

You will bring:

• Proven leadership experience in hospitality, accommodation, or a similar service-based environment
• Strong operational skills, including rostering, budgeting, and cost control
• A focus on delivering high-quality customer experiences
• Confidence using systems and technology (RMS or similar reservation systems highly regarded)
• Excellent communication and people management skills
• A proactive, flexible approach with the ability to hit the ground running

Requirements:

• Current Police Check
• Full New Zealand Driver Licence

Why Join Us?

• Be part of a growing, values-led organisation
• Work across a variety of unique holiday park locations
• Join a supportive team that values collaboration and development
• Enjoy a role with variety, autonomy, and real impact

We thank all applicants in advance for applying however only successful applicants will be contacted for an interview.

Recruitment Agencies

Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.