Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Since opening in 1928, our legendary property has been the preferred address for celebrities, royalty and the international elite — and it’s easy to see why. Located at the intersection of Wilshire Boulevard and Rodeo Drive, we put you in the enviable heart of Beverly Hills, with designer shopping, fine dining and postcard-worthy views at our doorstep.

Relief Housekeeping Supervisor – Temporary

Beverly Wilshire, Beverly Hills, A Four Seasons Hotel

Beverly Wilshire, Beverly Hills, A Four Seasons Hotel is looking for a Relief Housekeeping Supervisor - Temporary who shares a passion for excellence and who infuses enthusiasm into everything they do. This position has the opportunity to shape the employee and guest experience by providing exceptional service and leadership in support of our world-renowned hotel.

About the Role

This is a floater position requiring full schedule flexibility, including varying shifts and days off. Anticipated days off are Wednesdays and Thursdays, however current days off are not guaranteed. Please also note this will be a temporary relief supervisory role with an anticipated end date in early 2027 but may be extended based on business needs.

The Relief Housekeeping Supervisor is responsible for directing and supporting a section of the Housekeeping team to ensure guest rooms, public areas, and back-of-house spaces are maintained to Four Seasons standards of cleanliness and service excellence. This role supervises Room Attendants and House Attendants, conducts inspections, provides coaching and training, and supports daily housekeeping operations in a fast-paced luxury environment.

Essential Functions

• Inspect the work of Room Attendants and House Attendants responsible for cleaning and maintaining assigned areas of the hotel to ensure Four Seasons standards are consistently achieved.
• Train, coach, and support housekeeping employees to ensure quality, productivity, and service expectations are met.
• Schedule and coordinate daily work assignments and monitor each employee’s progress throughout the shift.
• Inspect completed guest rooms and public areas to verify cleanliness, presentation, and readiness for guest arrival.
• Address deficiencies by providing immediate feedback and follow-up coaching to employees as needed.
• Coordinate and follow up on maintenance and work order requests within assigned areas.
• Release inspected guest rooms for occupancy in a timely manner.
• Monitor House Attendant performance and ensure guest floor supplies, linen closets, elevators, stairwells, and corridors are properly maintained and stocked.
• Support operational needs during high business volume and assist in other housekeeping functions when necessary.
• Maintain compliance with Four Seasons Standards of Conduct, Work Rules, and departmental policies and procedures.
• Work harmoniously and professionally with co-workers, leaders, and guests.

Qualifications

• Previous housekeeping leadership or supervisory experience preferred, ideally within a luxury hospitality environment.
• Strong communication, organization, and leadership skills.
• Ability to coach and motivate a diverse team in a fast-paced environment.
• Flexible schedule availability, including weekends and holidays, is required.
• Ability to stand and walk for extended periods throughout the shift.

What to Expect: You Will…

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Learn more about what it is like to work at Four Seasons – visit us:

http://jobs.fourseasons.com

http://www.linkedin.com/company/four-seasons-hotels-and-resorts

We look forward to receiving your application

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf