Posting number: 03354
Department: Human Services Administration
Division: Outreach Detention
Job classification: Relief Counselor I
Posting type: Open
Categories: Customer Service, Counseling
The City of Roanoke is seeking a Relief Counselor I to monitor a caseload of juvenile offenders who have been court ordered to comply with the Outreach Detention Program. The incumbent exercises independent judgment and initiative in the day-to-day monitoring of the assigned caseload, demonstrating a thorough familiarity with agency functions and basic knowledge of community resources. Maintains documentation of all contacts with clients and all other professionals involved. Receives general supervision and guidance from the Outreach Detention Coordinator. Weekend and holiday work is required. High school diploma or general education degree (GED); six months to one year related experience and/or training in human development; or equivalent combination of education and experience. Possession of all requirements as prescribed by State regulations (i.e. CPR, first aid, restraint and substance abuse certification). Possession of a valid VA state drivers license. Must clear all criminal background investigations (State Police, CPS, FBI fingerprint).
The City of Roanoke is an Equal Employment Opportunity/AA/M/F/Disability Employer.
To elevate the performance of the organization, we are committed to respecting, celebrating, and embracing the collective mixture of differences and similarities between our employees as a rich tapestry. Our behaviors will demonstrate open communication, and we will seek opportunities to learn, recognizing and rewarding actions that promote acceptance while suspending judgment. By doing this, we will foster an inclusive, open work environment that delivers excellent service and creates a more vibrant and inviting community.
This position's exemption status varies.
The incumbent exercises independent judgment and initiative in the day-to-day monitoring of the assigned caseload, demonstrating a thorough familiarity with agency functions and basic knowledge of community resources. Maintains documentation of all contacts with clients and all other professionals involved. Receives general supervision and guidance from the Outreach Detention Coordinator.
High school diploma or general education degree (GED); six months to one year related experience and/or training in human development; or equivalent combination of education and experience.
Possession of all requirements as prescribed by State regulations (i.e. CPR, first aid, restraint and substance abuse certification). Possession of a valid VA state drivers license. Must clear all criminal background investigations (State Police, CPS, FBI fingerprint).
Roanoke is a mountain city and hub for innovation offering a hundred miles of paved and natural surface trails trails, parks within walking distance, a vibrant downtown, and friendly neighborhoods with character.
Earning the All America City award for the seventh time in 2017, the City of Roanoke continuously strives to deliver excellent customer service.
