Job Description

You will assist the Catering Supervisors and Chef Managers in all aspects of food service, including taking payment for food and drinks and cleaning equipment as required.

With an excellent eye for detail and high health and safety standards, you will ensure all food is handled in accordance with the standards set by our Food Safety & Quality management system. Alongside this, you will be responsible for delivering and maintaining excellent stock control skills and carry out and record any checks required on behalf of the Chef Manager or Catering Supervisor.

Key Areas of Responsibility:

• Assist Chef’s and Front of House Manager in the preparation and cooking of food
• Serve meals, snacks & drinks including taking payments.
• Deliver excellent customer service, polite at all times.
• Clean all equipment, crockery & cutlery as required.
• Maintain cleanliness standards in the dining area.
• Work within a team supporting your other team members.
• Support, operate and provide service in areas including but not limited to: Serveries, Retail Hospitality & Micro market
• Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
• Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
• Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
• Ensure all raw materials and packaging materials are stored in the correct areas of the site.
• Embrace and actively participate in the Zero Harm culture.

Our Ideal candidate will have the following characteristics in line with our values

Togetherness

· Ability to work as part of a team

· A flexible approach to working hours

· Be supportive of colleagues

Nurture

· Keen to learn on the job

Pride

· Be honest and trustworthy

Skills/Knowledge/Experience Required:

• Customer Care and Customer Service experience, preferably in a Catering environment - candidate must have the ability to communicate positively and confidently.
• Problem solving skills, ability to see the ‘end game’ and work around particular hurdles placed at short notice.
• Able to work independently
• Have a can-do approach

Qualifications

**Required Skills and Experience:**

• Proven experience in food preparation or catering assistance (or willingness to learn)
• Excellent attention to detail and organizational skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Strong customer service orientation and interpersonal skills
• Physical stamina to stand for extended periods and perform manual tasks
• Reliability and punctuality, with a flexible approach to scheduling
• **Preferred Qualifications:**
• Previous experience working in catering.
• Demonstrated commitment to maintaining high standards of cleanliness and hygiene

**Personal Attributes:**

• Enthusiastic and positive attitude toward customer service
• Adaptability and resilience when working across different sites
• Strong communication skills
• Commitment to inclusive and respectful workplace practices

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.