Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.
From 31 March 2027, consumers and small businesses will be able to bring eligible scam complaints to AFCA under the Scams Prevention Framework following an internal dispute resolution process.
Lead complex technology delivery, bring teams together and turn strategy into outcomes that make a difference.
At AFCA, technology plays an important role in helping us deliver fair, independent and effective dispute resolution for Australian consumers and small businesses.
We’re looking for an experienced Release Train Engineer (RTE) to lead end-to-end delivery across complex technology-enabled programs and value streams. This is a hands-on leadership role for someone who can bring structure to complexity, connect business and technology teams, and keep delivery moving in a fast-paced and regulated environment.
As our Release Train Engineer, you’ll take ownership of delivery across multiple teams and workstreams, ensuring initiatives stay focused on measurable customer and business outcomes.
You’ll sit at the intersection of business, technology, experience design and delivery, helping teams manage dependencies, remove impediments and adopt effective Agile and SAFe practices.
Importantly, this isn’t just about running ceremonies. You’ll be a delivery leader and change agent who can move comfortably between strategic conversations with senior stakeholders and hands-on execution with delivery teams.
You’ll:
We’re looking for an experienced technology delivery leader who combines strong Agile capability with a pragmatic, outcome-focused mindset.
You’ll bring:
If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply even if you don’t meet every single criterion.
We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at Careers@afca.org.au.
We believe fairness starts with people. That’s why we don’t use AI or automated tools to screen candidates. As a result, our processes may take a little longer, and we thank you for your patience.
The Australian Financial Complaints Authority (AFCA) was established in 2018 as a private not-for-profit ombudsman service providing free, fair and independent help with financial disputes. The original team has grown to over 1600 dedicated professionals. Since 2018, AFCA has received more than 634,000 complaints, helping to secure $2.1 billion in compensation for consumers.
AFCA is a 2026 Circle Back Initiative Employer - we are committed to responding to every applicant.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
