Job Description

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their journey of health, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Release of Information Supervisor Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer in delivering unparalleled care, we need a Release of Information Supervisor with commitment and compassion. Are you one of them? If so, apply today!

Why Join the Elara Caring mission?

• Work in a collaborative environment.
• Be rewarded with a unique opportunity to make a difference
• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family, and pet bereavement
• Pet insurance

As a Release of Information Supervisor you’ll contribute to our success in the following ways:

• Provides direct supervision and support to Release of Information Specialist(s), including training, coaching, performance evaluation, and workload management
• Oversees daily ROI operations to ensure requests are processed accurately, timely, and in compliance with federal, state, and organizational requirements
• Oversees and monitors performance of outsourced ROI vendors, ensuring compliance with service level agreements and regulatory standards
• Conducts quality assurance reviews of released records and ROI workflows to identify trends, risks, and process improvement opportunities
• Ensures proper validation of legal authority and authorization for the release of protected health information
• Collaborates with Compliance, Legal, HR, and Operations on investigations, audits, litigation holds, subpoenas, and regulatory inquiries
• Develops, implements, and maintains ROI policies, procedures, and training materials
• Ensures accurate tracking, documentation, and retention of ROI-related correspondence and records
• Provides educational support to Datavant team members, as needed to assist with navigation of Elara Caring’s EMRs.
• Promotes compliance with privacy regulations and other regulations related to proper and timely release of medical records. .

What is Required?

• Requires reading, writing, and math skills normally obtained from a high school diploma or GED.
• Associate’s degree in Health Information Management, Healthcare Administration, or a related field is preferred.
• Minimum five (5) years of experience in medical records, release of information, health information management, regulatory, or compliance functions.
• Experience overseeing third-party vendors and managing performance expectations preferred.
• RHIT, RHIA, CHPS, or similar HIM/compliance certification preferred but not required

You will report to the Senior Vice President of Investigations and Privacy Officer

Equal Employment Opportunity We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.

Pay & Benefit Information Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.