Job Description

iKnowHow Group is a dynamic, international technology company with 24+ years of experience and a team of 300+ talented professionals delivering innovative technology solutions across Energy, Telecommunications, Banking & Financial Services, and the Public Sector.

Through its specialized subsidiaries, it brings domain expertise in areas such as Health and Robotics—blending deep industry knowledge with advanced, future-ready technologies.

At its core, iKnowHow S.A. delivers end-to-end project development - both internal and client-facing - turning strategy into scalable, real-world solutions. Our portfolio spans Data & AI platforms, enterprise integration, cloud-native applications, and large-scale digital transformation initiatives, enabling leading organizations across the public and private sectors to evolve and grow.

We are looking for a senior Release Manager to oversee and coordinate application releases across environments, ensuring smooth, controlled, and timely deployments.

Responsibilities:

• Plan, coordinate, and manage release schedules.
• Track and manage all release-related tickets and change records.
• Ensure proper documentation and approvals are in place prior to production deployment.
• Communicate release status, risks, and timelines to stakeholders.
• Conduct post-release reviews and capture lessons learned.
• Maintain release calendars and ensure alignment across multiple teams.

Requirements

• Experience tracking and managing release tickets from initiation through production deployment.

• Ability to monitor release progress, identify risks, and escalate blockers proactively.
• Ensure all release activities follow defined governance and approval processes.

• Hands-on experience using Jira to track release tickets, user stories, defects, and change requests.

• Ability to create dashboards, filters, and reports for release visibility.

• Maintain accurate status updates and ensure traceability across environments.
• Coordinate deployment pipelines and validate successful releases across UAT, and PROD environments.

• Troubleshoot deployment failures and work closely with DevOps and infrastructure teams.
• Knowledge of software development concepts and lifecycle.

• Ability to understand application architecture and support troubleshooting during releases.

Nice to Have

• Highly organized with strong coordination and multitasking skills.
• Strong attention to detail and process compliance.
• Consistent, reliable, and deadline-driven.
• Strong communication and stakeholder management skills.
• Ability to work effectively under pressure during critical release windows.

Benefits

• An attractive salary package

• Private health insurance plan

• Career development and growth opportunities

• Continuous training via personalized seminars

• An amazing private & open-office workspace in Athens #LI_Hybrid
• Stable and enjoyable working environment