Job Description

• To achieve monthly targets assigned individually and for the team.
• To ensure that all telesales activities are directed to meeting sales targets.
• To develop and implement telesales strategies and objectives as well as set challenging sales target and ensure that these target are achieved. 
• To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns. 
• To drive cross sell effort.

• Analysis of leads received Select. 
• Conversion of leads into “Sale”
• Updating all the systems as per the call with the customer.
• Processing of the request or offer given to the customer.
• Constant follow up with the concerned department if the process is delayed or not fulfilled as per the customer’s request. 
• Handling of all customer issues and resolve the same at the earliest and highlight them to the TL. 
• Maintaining all records of the approval, requests and reports handled.
• Compilation of daily and monthly reports and MIS for the team.

• University Graduate.
• Excellent people management skills.
• 1-2 years experience in similar work environment.
• Preferably has a practical marketing background.
• Has strong Sales and customer focus and ability to think creatively and work under pressure.
• Excellent presentation skills.
• Good team player with result driven attitude.
• Business sensitive.
• Has analytical and computer skills.
• Adaptable and versatile.