Access Bank Plc

Relationship Officer, Retail Sales

Access Bank Plc  •  Lagos, NG (Onsite)  •  5 months ago
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Job Description

To market the bank’s retail products and services in order to establish, develop and maintain relationships with retail customers located in the target market.

Responsibilities

  • Develop and maintain strong relationships with retail customers.
  • Market and cross-sell the bank’s retail products and services.
  • Drive branch sales and deposit growth through effective marketing strategies.
  • Supervise and coach account officers to achieve business goals.
  • Implement call plans, track customer needs, and deliver excellent service.
  • Monitor and analyze financial performance, ensuring compliance and quality reporting.
  • Conduct regular customer visits to strengthen relationships and generate referrals.

Requirements

  • A first degree in a Business-related discipline (Master’s/professional certification is an added advantage).
  • Minimum of 2 years’ relevant experience in retail banking/sales.
  • Strong knowledge of Nigerian retail banking market and banking operations.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Strong leadership, supervisory, and team management abilities.
  • Proficiency in Microsoft Office tools and reporting.

Benefits

  • Opportunity to lead and grow within one of Nigeria’s leading retail banks.
  • Competitive salary and performance-based incentives.
  • Professional development and growth opportunities.

Only shortlisted candidates will be contacted.

Access Bank Plc

About Access Bank Plc

Access Bank Plc is a full service commercial Bank operating through a network of over 600 branches and service outlets located in major centres across Nigeria, Sub Saharan Africa and the United Kingdom. Listed on the Nigerian Stock Exchange in 1998, the Bank serves its various markets through 5 business segments: Institutional, Commercial, Retail Banking, Transaction Services and Financial Markets.

The Bank has over 800,000 shareholders including several Nigerian and International Institutional Investors and has enjoyed what is arguably Africa’s most successful banking growth trajectory in the last ten years ranking amongst Africa’s top 15 banks by total assets and capital.

As part of its continued growth strategy, Access Bank is focused on mainstreaming sustainable business practices into its operations. The Bank strives to deliver sustainable economic growth that is profitable, environmentally responsible and socially relevant. RC : 125384

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Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Victoria Island, NG
Year Founded
1989
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