RAKBANK

Relationship Officer – General Insurance

RAKBANK  •  Dubai, AE (Onsite)  •  5 months ago
Expired
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Job Description

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

We are seeking for Relationship Officer to join our dynamic team in Dubai. In this role you will be responsible to build and preserve relationship with the customers for banking products and advise them on Insurance. Ensuring new business and healthy product mix is maintained keeping customer suitability at the core.

Join us in co-creating the future of RAKBANK!

What You Will Be Doing

  • Consistently achieve assigned targets and contribute to overall business objectives.
  • Stay informed about competitor product offerings and propose enhancements to improve existing processes.
  • Provide timely feedback to the Relationship Manager regarding business goals and progress.
  • Ensure adherence to all service standards set by Protego/Bank, maintaining high levels of customer satisfaction.
  • Conduct the sale of insurance products with the utmost good faith, integrity, and transparency.
  • Ensure all customer requests are processed and actioned within the defined TAT.
  • Maintain zero errors in sales and service delivery to uphold quality standards.
  • Actively promote cross-selling opportunities to the existing Protego customer base.
  • Ensure renewal conversion rates are achieved in alignment with business targets.

What You Should Have

  • Aware of banking regulatory framework, banking policies, framework and confidential standards
  • Negotiation skills, interpersonal skills
  • Drive to individually contribute for business continuity

Qualifications

  • Must have bachelor's degree (in relevant field)
  • 1+ year of motor or health insurance experience, UAE experience preferred
  • Good knowledge of banking/RAKBANK retail products

Additional Information

  • Pay for performance culture (Competitive and performance-linked compensation)
  • Diverse workforce and inclusive culture
  • Career development and growth opportunities by design
  • Work with the best minds in the field
  • Get opportunities to bring your whole self to the organization and perform to your best.
RAKBANK

About RAKBANK

We’re RAKBANK.

Banking should feel simple. Human. Helpful. So that’s the kind we build.

Since 1976, we’ve been helping people and businesses across the UAE grow with confidence, giving them the tools, the support, and the trust to make things happen.

We started as a community bank and grew into one of the country’s most dynamic financial institutions. What’s never changed is our belief that banking should work for people, not the other way around.

Today, we’re leading a new chapter, one that combines smart digital innovation with genuine human connection. We call it digital with a human touch.

We serve customers across every segment through our Personal Banking Group (PBG), Business Banking Group (BBG), and Wholesale Banking Group (WBG). As the UAE’s go-to SME bank, we’re helping thousands of businesses grow and thrive with seamless, digital-first banking.

Our group also includes Skiply, the region’s leading school payments app; Protego, our next-generation insurance aggregator; and RAK Insurance, one of the UAE’s most trusted insurers, together creating an ecosystem that makes life simpler and safer for our customers.

From empowering entrepreneurs and SMEs to launching the UAE’s first crypto brokerage for retail customers and our own AI-powered digital assistant, we’re shaping the future of banking while keeping the heart of it the same: people.

RAKBANK — Digital With a Human Touch.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Ras Al Khaimah, AE
Year Founded
1976
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