RAKBANK

Relationship Officer - BB Distribution

RAKBANK  •  Dubai, AE (Onsite)  •  24 days ago
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Job Description

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

Join us in co-creating the future of RAKBANK!

What You Will Be Doing

  • Collaborate effectively with Relationship Managers by providing timely and insightful feedback to support business goals.
  • Conduct sales with utmost integrity and professionalism, maintaining transparency in every interaction.
  • Act promptly on customer requests, ensuring resolution within defined turnaround times (TATs).
  • Submit error-free applications with precision and maintain 100% accuracy in documentation.
  • Coordinate seamlessly with internal teams to facilitate smooth and efficient processing of applications.
  • Adhere strictly to HR policies, organizational guidelines, and the professional Code of Conduct.
  • Ensure compliance with Service Level Agreements (SLAs) and TATs as outlined in operational procedures.
  • Strategically minimize individual claw backs, ensuring they remain within the organization’s mandated targets for the financial year.

What You Should Have

  • Knowledge of banking and insurance products – RAK Bank and Competitive products of other banks.
  • Sales /Service oriented person.
  • Excellent communication, convincing and inter-personal skills.
  • Identify any cross-sell opportunities in other business divisions of the bank through which Bancassurance products can be sold.
  • Manage and oversee Point of Sales loans and Business loans.
  • Collaborate with agencies such as Network International.

Qualifications

What we are looking for

  • Bachelor’s degree or equivalent qualification.
  • Minimum 2 years of experience in a Sales in UAE market will be an added advantage.
  • Good knowledge of banking/RAKBANK retail products.
  • A valid Driver's License is required; however, candidates without one may still be considered

Additional Information

  • Pay for performance culture (Competitive and performance-linked compensation)
  • Diverse workforce and inclusive culture
  • Career development and growth opportunities by design
  • Work with the best minds in the field
  • Get opportunities to bring your whole self to the organization and perform to your best.
RAKBANK

About RAKBANK

We’re RAKBANK.

Banking should feel simple. Human. Helpful. So that’s the kind we build.

Since 1976, we’ve been helping people and businesses across the UAE grow with confidence, giving them the tools, the support, and the trust to make things happen.

We started as a community bank and grew into one of the country’s most dynamic financial institutions. What’s never changed is our belief that banking should work for people, not the other way around.

Today, we’re leading a new chapter, one that combines smart digital innovation with genuine human connection. We call it digital with a human touch.

We serve customers across every segment through our Personal Banking Group (PBG), Business Banking Group (BBG), and Wholesale Banking Group (WBG). As the UAE’s go-to SME bank, we’re helping thousands of businesses grow and thrive with seamless, digital-first banking.

Our group also includes Skiply, the region’s leading school payments app; Protego, our next-generation insurance aggregator; and RAK Insurance, one of the UAE’s most trusted insurers, together creating an ecosystem that makes life simpler and safer for our customers.

From empowering entrepreneurs and SMEs to launching the UAE’s first crypto brokerage for retail customers and our own AI-powered digital assistant, we’re shaping the future of banking while keeping the heart of it the same: people.

RAKBANK — Digital With a Human Touch.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Ras Al Khaimah, AE
Year Founded
1976
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