• 
  Achieve growth across KPIs: liability mobilisation, CASA and fixed deposits, new funded accounts, income generation, and e-banking product adoption.
• 
  Actively seek new sales opportunities through cold calling, networking, referrals, merchant and payroll initiatives, and community outreach.

• 
  Open and convert funded accounts; ensure KYC/AML documentation is
  complete and accurate before funding.
• 
  Explain product features, fees and benefits; onboard customers to digital channels (mobile, USSD, internet banking) to increase transactional volumes.

• 
  Build and maintain strong relationships with retail and small business
  customers; conduct periodic account reviews and needs assessments.
• 
  Cross-sell and bundle products (standing orders, payroll solutions, e-wallets) to deepen wallet share.

• 
  Maintain a healthy portfolio and deposit mix; monitor account activity and
  retention.
• 
  Identify potential credit or lending opportunities and refer qualified prospects to the credit team; support documentation but do not own collections unless assigned.

• 
  Monitor competition and gather marketplace information on pricing,
  products and promotions.
• 
  Recommend changes to products, services or processes based on market feedback and performance results.

Requirements

• 
  3-5 years in retail banking, microfinance, or customer-facing sales role with
  demonstrable deposit mobilisation or business development results preferred.
• 
  HND/BSc in Business, Finance, Social Science or related field.
• 
  Microfinance certification or relevant banking training is an advantage.
• 
  Strong sales, negotiation, and relationship management skills focused on deposit products.
• 
  Proficiency with the bank’s core systems and Microsoft Office.
• 
  Excellent verbal and written communication skills.