Job Description

Job Description: Elite Banker - Household (Outbound)

Job Purpose

To acquire and manage High-Net-Worth (HNW) and affluent household relationships through outbound sales activities, deepen existing customer relationships, and drive growth in liabilities, investment, insurance, and wealth products.

Key Responsibilities

• Generate and acquire new affluent/HNI household customers through outbound prospecting, referrals, and market mapping.
• Source and grow CASA, Term Deposits, and other liability products from targeted customer segments.
• Cross-sell wealth management products including Mutual Funds, Insurance, Bonds, Structured Products, and Portfolio Solutions.
• Build and manage a portfolio of elite banking customers while ensuring superior service standards.
• Identify financial needs of household customers and recommend suitable banking and investment solutions.
• Conduct customer meetings, relationship reviews, and portfolio discussions to enhance wallet share.
• Achieve monthly and quarterly targets on acquisition, revenue, liabilities, and cross-sell parameters.
• Ensure compliance with regulatory guidelines, KYC, AML, and internal banking policies.
• Collaborate with branch, investment, and product teams to deliver comprehensive financial solutions.
• Maintain accurate customer records and sales activities in CRM systems.

Eligibility Criteria

• Graduate/Postgraduate in any discipline.
• 2-8 years of experience in Retail Banking, Affluent Banking, Wealth Management, or Liabilities Sales.
• Proven experience in customer acquisition and relationship management.
• AMFI/NISM certification (preferred).
• Strong understanding of banking, investments, and insurance products.

Key Skills

• Relationship Management
• Wealth & Investment Advisory
• Liabilities Acquisition
• Outbound Sales & Prospecting
• Customer Portfolio Management
• Negotiation & Influencing Skills
• Market Mapping & Lead Generation
• Communication & Presentation Skills