Job Description

Relationship Manager - Sales REPORTS TO (SOLID & MATRIX): Position Grade: M5 Business Unit: Corporate Finance Department: Emerging Corporate Sub Function: Sales Location: Mumbai Number of Positions: Single Multiple Position Type: Full Time

Job Purpose

Direct Reports (Position Title)

Resources

1. The purpose of the job is to lead and manage the sales team within your designated area and be responsible for driving sales growth, building, and nurturing client relationships, and ensuring the achievement of business targets in the emerging corporate sector.

Team Size

Direct:

Indirect Team Size (Onrolls):

Financial Resources

Book Size: INR XX

Net interest income:

Main Accountabilities

Qualifications & Experience

• Minimum Degree: Graduate/Post graduate in any discipline
• Minimum Years/type of experience: 6-10 years

Competencies:

• Speed
• Meritocracy
• Tech Quotient
• Sustainability
• Adaptability
• Integrity
• Resilience
• Sales leadership
• Customer relationship management
• Business planning
• Networking
• Financial acumen
• Data Literacy

Functional Competencies

TCL shall populate as per the existing grid

Key Decisions taken

• Sales Strategy: Develop and implement sales strategies to achieve business targets.
• Customer Retention: Determine strategies to retain and expand the customer base.
• Market Expansion: Identify new markets and develop strategies for penetration.

Sales Leadership:

• Provide leadership and direction to the sales team, setting clear sales targets and KPIs, and driving them to achieve and exceed their sales goals.

Client Acquisition:

• Lead by example in acquiring new clients in the emerging corporate sector, identifying prospects, and converting them into valuable business relationships.

Relationship Management:

• Build and maintain strong relationships with existing clients, understanding their evolving needs, and providing tailored financial solutions.

Business Targets:

• Ensure the achievement of budgetary targets, including Net Interest Income (NII), Fee income, and Portfolio size, while continuously seeking opportunities for growth.

Team Management:

• Manage and coach the sales team, including recruitment, training, and performance evaluations, to maximize team productivity and results.

Market Penetration:

• Identify and develop new markets and segments within the emerging corporate sector to expand the business footprint.

Cross-Selling:

• Implement cross-selling strategies to promote other retail banking products and services within the portfolio of emerging corporate clients.

Lead Generation:

• Collaborate with the team to drive lead generation activities, ensuring a consistent flow of potential clients.

Sales Strategy:

• Contribute to the development of sales strategies, product offerings, and market insights based on client feedback and market trends.

Compliance:

• Ensure strict compliance with all regulatory and company policies, processes, and reporting systems.

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