FirstRand Corporate Centre

Relationship Manager Agribusiness

FirstRand Corporate Centre  •  Gaborone, BW (Onsite)  •  5 days ago
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Job Description

To manage and grow a portfolio of client relationships within the Banking Sub-Segment by proactively identifying opportunities, acquiring new business, and delivering tailored financial solutions from a suite of standard and customised offerings. This job ensures value delivery to clients while driving revenue growth and supporting client retention objectives.

  • Manage and grow a portfolio of clients through proactive relationship management and strategic engagement.
  • Conduct regular client reviews to understand evolving financial needs and deliver tailored solutions.
  • Drive cross-sell and upsell opportunities across banking products and services to meet growth targets.
  • Define and execute a sales portfolio growth strategy aligned with segment objectives and business goals.
  • Deliver exceptional service that exceeds customer expectations through innovative and appropriate solutions.
  • Identify customer needs and provide customised financial offerings while promoting digital adoption.
  • Build and maintain a strong network of business and social relationships to generate ongoing revenue.
  • Arrange networking sessions, seminars, and client engagement activities to strengthen relationships.
  • Collaborate with internal stakeholders to ensure seamless service delivery and client satisfaction.
  • Monitor client satisfaction levels and resolve queries or complaints promptly and professionally.
  • Ensure compliance with regulatory requirements and internal governance standards.
  • Maintain accurate client records and ensure timely reporting and documentation.
  • Contribute to branch or segment profitability through revenue generation, cost control, and efficient resource utilisation.
  • Proactively drive performance targets and take accountability for achieving sales and service goals.

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

08/08/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FirstRand Corporate Centre

About FirstRand Corporate Centre

The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The Corporate Centre’s stakeholders are external, such as regulators, shareholders, global developmental institutions and government; and also internal, mainly the market-leading businesses that service the group’s customers. These critical functions cover risk, compliance, governance, internal audit, treasury, finance and tax amongst many others. They require deep specialist and technical skills and ultimately represent the custodianship of the FirstRand group’s licence to operate.

Employees of the Corporate Centre develop a very unique perspective of the group because nowhere else can you own or be part of a mandate that operates across the portfolio. This allows for both big picture thinking and operational learning. It is also a great place to drive collaboration and a place to have a significant impact.

The Corporate Centre has adopted a blended approach to working, with a focus on balancing remote working and connections with colleagues in the workplace. Face-to-face interactions remain important to its way of working as these connections protect the business’s social capital, which is key to ensuring that FirstRand’s unique culture stays alive and continues to thrive.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Sandton, ZA
Year Founded
Unknown
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