Old Mutual

Relationship Manager

Old Mutual  •  Paarl, ZA (Onsite)  •  34 minutes ago
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Job Description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Formulates, monitors and implements investment policies to manage assigned portfolios. Devises and implements investment strategies and processes to meet client goals and constraints, constructs and manage portfolios and makes decisions on what and when to buy and sell investments.

Responsibilities

Investment Management

Develop and amend investment models to provide input to senior colleagues and/or help manage assigned portfolios.

Insights and Reporting

Prepare and coordinate the completion of various data and analytics reports.

Organizational Risk Management

Keep track of risk parameters, identifying any deviations and reporting them to more senior colleagues. Involves working within established risk management systems.

Sell Customer Propositions

Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale.

Recommendations

Advise others on how to design new processes and systems that meet professional standards.

Improvement/Innovation

Identify shortcomings and suggest improvements to existing processes, systems, and procedures, then deliver a plan for a small element of a change management program with guidance from a project/program manager.

Internal Client Relationship Management

Build effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues.

Financial Management and Control

Track progress against budgets within established finance systems, and report variances to more senior colleagues.

Data Collection and Analysis

Conduct research using primary data sources, and select information needed for the analysis of key themes and trends.

Needs Assessment

Investigate questions relating to existing programs, processes, and procedures.

Data Management

Help others get the most out of data management systems by providing support and advice.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

  • Contribute to the development of an implementation plan that meets the client's expectations and requirements.
  • Manage the implementation of operating procedures as well as monitor the quality, service standards and operational processes related to the applicable product or solution.
  • Collaborate with clients to facilitate product training interventions to create awareness regarding the processes and operational aspects of the product.
  • Manage the broker / intermediary solutions embedded with a client and ensure that optimum business flows from the solution.
  • Continuously identify new broker / intermediary solution opportunities within the client's environment.
  • Identify innovative methods to maximise broker / intermediary solution sales opportunities within the client portfolio.
  • Make recommendations to improve client service and fair treatment of clients within area of responsibility.

Experience, Knowledge & Skills Required:

  • Grade 12 with Insurance Level IV qualification.
  • Relevant tertiary qualification would be advantageous
  • NQF Level – Degree Advance Diploma or postgraduate Certificate or equivalent
  • 5 – 8 years' experience in Underwriting and leading a team of Portfolio Managers.
  • 3 – 5 years' experience in insurance sales.

Skills

Action Planning, Analytical Thinking, Budget Management, Client Management, Client Needs Assessments, Computer Literacy, Database Reporting, Data Classification, Data Compilation, Data Controls, Data Modeling, Evaluating Information, Information Retrieval, Numerical Aptitude

Competencies

Business InsightCollaboratesCommunicates EffectivelyCourageCustomer FocusDecision QualityEnsures AccountabilityFinancial Acumen

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

20 August 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

Old Mutual

About Old Mutual

Old Mutual Limited is a listed company on the Johannesburg Stock Exchange and has secondary listings on the London, Malawi, Namibia and Zimbabwe stock exchanges. As a Pan-African financial services company, we are focused on Africa, her needs and her people.

Together with you, we have educated our children, given more homes warmth and light, empowered small businesses and improved infrastructure in Africa. Our story will continue #WithAfricaForAfrica.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Johannesburg, ZA
Year Founded
Unknown
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