Job Description

BRMi is seeking a REL Business Systems Analyst to Compile, research, analyze, and document data, requirements, workflows, and functionality for Mortgage teams. Develop and evaluate information to prepare actionable recommendations. Collaborate with REL Technology and REL Support teams to create, manage, and maintain product boards and backlogs.

Benefits:• Comprehensive Medical, Dental, and Vision Insurance• Employer-Paid Life Insurance• Employer-Paid Short-Term and Long-Term Disability Insurance• 401(k) • Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays• Educational Assistance

Salary: 60k-90k depending on experience

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Responsibilities

• Clearly communicate status updates and issues in both oral and written formats; lead product meetings.
• Author a wide range of user stories, features, and backlog items; provide constructive feedback on peer submissions.
• Serve as liaison between Mortgage Systems & Solutions teams and business stakeholders.
• Conduct thorough requirements analysis and validation to ensure completeness, consistency, clarity, feasibility, and ensure they comply with the established standards.
• Solve business partners problems by designing system solutions, interviewing stakeholders, evaluating alternatives, and presenting findings.
• Manage medium to large projects or product lines independently or as part of a team.
• Identify and escalate risks or issues with well-considered mitigation strategies.
• Elicit and document functional and non-functional requirements using interviews, document analysis, storyboards, use cases, and diagrams.
• Represent requirements through epics, features, stories, models, diagrams, prototypes, or scenarios to enhance team understanding.
• Track and manage requirements and changes throughout the product lifecycle using backlog and board tools.
• Translate business needs into clear, actionable requirements and artifacts.
• Continuously seek opportunities to expand industry and domain knowledge.
• Contribute to process improvements within the department or branch.
• Participate in third-party vendor evaluations and selections as needed.
• Perform additional duties as assigned.

Qualifications

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Visio); produces polished, professional deliverables.

• Skilled in data querying, reporting, and analysis (e.g., SQL).

• Experience with Azure DevOps and Agile methodologies.

• Strong understanding of IT solution development and delivery.

• Effective planning, organizational, and multitasking skills.

• Familiarity with Navy Federal's ServiceNow platform and internal products, services, and policies.

• Preferred: Certifications in Scaled Agile Framework (SAFe) and/or Certified Scrum Master (CSM).

• Strong verbal and written communication skills.

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or related field-or equivalent combination of education and experience.

** BRMi will not sponsor applicants for work visas for this position.**

**This is a W2 opportunity only**

EOE/Minorities/Females/Vet/Disabled

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.