Job Title: MedSpa Receptionist
We are seeking a friendly and professional MedSpa Receptionist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing exceptional customer service. As a MedSpa Receptionist, you will be responsible for greeting clients, scheduling appointments, and ensuring the smooth operation of the front desk.
Rejuvenation MedSpa Receptionist Responsibilities
* Meet and greet patients and guests entering the spa.
* Facilitate the check-in and check-out experience in an engaging manner.
* Monitors and answers incoming phone calls for Rejuvenation MedSpa
* Respond to patient inquiries via web and phone; handle inbound and outbound membership opportunities.
* Schedule appointments, medical and spa.
* Collecting payments and setting up automatic payments.
* Educate patients about membership and package opportunities.
Teamwork and Development
* Demonstrates the ability to be proactive, supportive, and collaborative.
* Share knowledge, promote positivity, and take personal responsibility for your professional development.
* Demonstrates the ability to seek and value open, honest communication and constructive feedback in a timely manner.
* Provide outstanding communication, documentation, education, and care to all patients.
* Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others.
* Demonstrate the ability to prioritize and respond quickly to changing and fast-paced environment.
This is a full-time position, with the need for evening availability. Hours are flexible.
Requirements
* Punctuality and adherence to schedule is a must.
* Excellent problem solving and time management skills.
* Ability to work at a computer for extended periods of time.
* Ability to thrive in a fast-paced work environment.
* Strong organizational skills and attention to detail
* Strong communication skills to interact in a professional manner.
* Ability to handle confidential and sensitive information.
* Strong customer service skills a must
* Prior experience in a healthcare facility and/or Spa.
* Knowledge of Spa services and products is a plus.
* Passion for health, skin and wellness is a must!
At Minnesota Women’s Care, we believe in providing the best preventive care based on each woman's unique needs in order to maintain good health. We believe in finding solutions for conditions that diminish your quality of life – ones that are consistent with each woman's needs and her desired approach to treatment. We believe in finding the right solutions for complex gynecologic and obstetric issues. When surgery is required, we believe in using the most advanced surgical techniques to solve problems for each of our patients – reducing recovery time, eliminating pain and adding to the quality of our patients’ lives.
Pelvic Specialty Care Center
The goal of the Pelvic Specialty Care Center is to restore confidence, dignity, freedom and enjoyment of life to women suffering from conditions of the pelvic floor. The conditions we focus on include urinary incontinence, overactive bladder, cystocele, rectocele, uterine prolapse, fecal incontinence, interstitial cystitis, recurrent urinary tract infections (UTI), pelvic floor dysfunction, pelvic pain and more.
