Job Description

Requisition No: 875718

Agency: Financial Services

Working Title: REGULATORY SPECIALIST III - 43003507

Pay Plan: Career Service

Position Number: 43003507

Salary: $36,317.26 - $42,000.00

Posting Closing Date: 05/27/2026

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*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

CLASS TITLE: REGULATORY SPECIALIST III

DIVISION: WORKERS’ COMPENSATION

BUREAU: COMPLIANCE

CITY: FT. MYERS

COUNTY: LEE

Requirements:

• Two (2) years of administrative and/or data/clerical experienceA post-secondary degree from an accredited college or university may be used as an alternative for the required years of administrative and/or data/clerical experience on a year-for-year basis.
• Two (2) or more years of experience reviewing any type of applications, documents, or requests received through an online system.

Preferences:

• One (1) or more years of experience processing payments using Optical Character Recognition (OCR) equipment.
• One (1) or more years of workers’ compensation experience.
• One (1) or more years of customer service experience.
• Bilingual with the ability to fluently speak and write Spanish and English.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of the methods for organizing and presenting data; Ability to collect, record and analyze data relating to records or operational procedures. Ability to utilize problem-solving techniques. Ability to prepare reports. Ability to make decisions in a timely manner. Ability to understand and apply applicable rules, regulations, policies and procedures. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively, verbally and in writing. Ability to establish and maintain effective working relationships with others. Skill in using personal computers; using phone system; running copy machine.

• OTHER KSAs (Incumbent may learn on job): Knowledge of CCAS, ability to proficiently utilize Excel

SPECIAL NOTES:

The anticipated annual salary range for this position is $36,317.26 - $42,000.00.

Employees of the Department of Financial Services are paid on a monthly pay cycle.

This position requires a security background check, including fingerprint as a condition of employment.

Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

BRIEF DESCRIPTION OF DUTIES

This position requires a thorough knowledge of the compliance and liability provisions of the Workers’ Compensation Law, workers’ compensation compliance rules and procedures (s. 440.02, 440.05, 440.10, 440.107, 440.38 F.S. and 69L-6 F.A.C.). The incumbent of this position is required to have access to the Department of Economic Opportunity (DEO) SunTax data. As such, a Level 2 background check is required every five (5) years. The incumbent of this position is also required to have access to the FL Department of Highway Safety and Motor Vehicles, Driver and Vehicle Information Database (DAVID) system.

Receives and validates actual noncompliance penalty payments submitted by employers. Processes payments utilizing the district’s Optical Character Recognition (OCR) equipment and track payment information using Excel. Reconciles payments processed through the OCR equipment with the Coverage and Compliance Automated System (CCAS), analyzes payment and deposit data for accuracy and reports findings for corrective action. Prepare monthly reports of check deposits for district management, Investigations Manager and Bureau Chief. Accurately documents deposit info per payments in CCAS narratives.

Examines employer business records including financial data submitted for penalty calculations to ensure compliance with the served Business Records Request (BRR) pursuant to section 440.107, Florida Statutes and Chapter 69L-6, F.A.C. and, if applicable, review documentation for the application of credit to be applied to the noncompliance penalty by the Penalty Audit Section. Provides education and interpretation on workers’ compensation insurance law, rules, governmental regulations, and internal policies and procedures to internal staff and external customers.

Examine Notices of Elections to be Exempt (exemption applications) to determine if exemption from workers’ compensation insurance qualifications is met. Reviews, processes, and analyzes exemption applications (utilizing DAVID system, Div. of Corp., and DBPR) to determine if applicants meet the qualifications for issuance of a workers’ compensation exemption by entering data into the Coverage and Compliance Automated System (CCAS). Identifies deficiencies or incomplete information contained in the exemption application and issues a deficiency notice to the applicant. Organizes, scans and upload employer payroll records and enforcement documents into the Automated Image Tracking System (AITS) and makes narrative entries pertinent to the case. Maintains a working knowledge of CCAS and Chapter 440, F.S. and all administrative rules pertaining to workers’ compensation exemption process and responds to questions from employers regarding regulatory requirements.

Meets with walk-in customers or via telephone or email to respond to questions, complaints, or concerns regarding various aspects of workers’ compensation insurance. Research and retrieves information from CCAS to resolve insurance policy and/or exemption discrepancies and/or assist customers. Ensures accuracy of insurance policy and/or exemption from workers’ compensation insurance data is maintained in CCAS. Consults with city, county, and state officials and applicants regarding their respective license status and license requirements. Consults with city, county, and state officials and applicants regarding their respective license status and license requirements Mails enforcement documents, via certified mail, as requested by Investigators. Sends enforcement documents to Process Server, as requested by Investigators.

Train employees on front desk policies and procedures; other duties as assigned by supervisor.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.