Job Description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Regulatory Risk and Compliance Associate supports enterprise regulatory compliance activities by performing ongoing compliance monitoring, supporting renewal and validation processes, and contributing to quality management and oversight efforts. The role partners with internal teams to validate compliance status in support of workforce and business processes and serves as a point of escalation for certain compliance matters requiring resolution. This position supports the firm’s system of quality management by maintaining and analyzing compliance data, preparing reports, and contributing to ongoing monitoring and continuous improvement activities. Success in the role requires strong attention to detail, sound judgment, and the ability to manage multiple priorities in a collaborative environment while continuing to build technical and firm knowledge.

RESPONSIBILITITES:

• Support enterprise‑wide compliance renewal, validation, and reporting processes by coordinating required information, communicating expectations to impacted individuals or groups, and following up to ensure timely completion.

• Support policy review activities by performing follow‑up, monitoring responses, and escalating matters as appropriate. Assist with vetting and review activities related to workforce or business events by validating required compliance attributes.

• Serve as an escalation point of contact for certain inquiries via shared mailboxes and the ServiceNow intake portal, managing inquiry intake, respondingwithin established timeframes, leveraging existing knowledge resources, escalating issues as needed, and providing status updates.

• Perform ongoing monitoring of policy and regulatory compliance attributes, identify compliance exceptions, conduct follow‑up outreach, escalate matters as appropriate, and coordinate periodic reporting to Quality Management or governance teams.

• Collaborate with internal teams regarding compliance policies and processes, identifying opportunities for coordination and helping educate stakeholders on related processes.

• Maintain, update, and periodically review knowledge documents, response templates, and FAQs to ensure alignment with current policies and processes.

• Collaborate with team members to support ongoing compliance initiatives, reporting, and process improvements.

EDUCATION/CERTIFICATIONS

• Bachelor’s degree in business related area or equivalent experience

TECHNICAL/SOFT SKILLS

• Ability to communicate information clearly and concisely, in writing to diverse audiences across the firm and to outside professional contacts

• Proficient in use of Microsoft Office products including familiarity with SharePoint as a document repository

• Effective organization and time management skills (required)

• Demonstrated ability to identify and recommend process improvement and efficiency

• Ability to develop and maintain internal contacts, resources and networks

• Ability to maintain confidentiality and discretion with respect to internal information

• Exhibit high attention to detail and strong proofreading skills

EXPERIENCE

• 2-3 years relevant experience

• Professional services firm experience

LEADERSHIP SKILLS

• Strong analytical, organizational, and planning skills for multiple and/or complex projects

• Collaborates with all levels to achieve results

• Able to adapt quickly to changes in regulatory environment, industry and the firm

• Ability to respond positively to changing circumstances, seek and implement change to drive business improvement

• Ability to impact and influence a diverse population

• Ability to work independently and collaboratively with the Enterprise Risk Operations team

• Proactive in requesting feedback

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits   https://rsmus.com/careers/el-salvador.html

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com